Aja A. Glenn
*** ***** ****** ***#**, Brooklyn NY 11218
********@*****.***
Career Overview
A motivated Administrative Assistant with superior customer-relations and decision-making skills. Who possesses a recognized work ethic, professional demeanor, and is poised under pressure.
Skills• Excellent Organizational Skills
• Strong Customer Relations Skills
• Computer Proficiency
• Data Entry
• Telephone Answering, 12-Line System
• Word Processing and Typing
• 10-Key Calculator
• Filing
Professional Experience
Front Desk Receptionist 01/2012-06/2012
Madison Avenue Radiology
Brooklyn, NY
Maintained an orderly office environment
Responsible for the scheduling of all office appointments
Required to verified insurance coverage & collecting cop-payments
Point of contact for all new and existing office clientele
Pre-Certified all authorizations and processed all billings.
Certified Home Attendant 2/200*-**-****
White Glove Agency
Brooklyn, NY
Perform variety of miscellaneous duties as requested per plan of care, such as obtaining household supplies and running errands. Maintain records of services performed and of current condition of patient.
Front Desk Receptionist 9/2005-2/2009
Eric Cheng, MD
Brooklyn, NY
Established all new patient account and medical charts
Managed all incoming and outgoing business calls for medical office
Schedule & confirm medical appointments
Verified Insurance coverage and maintained patient charts
Pre-Certified and verified procedure authorizations, also processed medical billing
Collections & Arbitrations 11/2007-5/2008
Valley Medical
Long Island, NY
Solicited outstanding monies from delinquent patients and third-party insurance companies
Cashier/Bakery Clerk 8/2001-6/2005
Waldbaums Supermarket Queens, NY
Collecting money and coupons from customers
Updated pricing information as needed
Sold baked goods and bread products to store customers
Education
Medgar Evers College CUNY -Major Nursing
Katherine McAuley High School-NY, NY- Class of 2005 – GED recipient
CERTIFICATIONS:
Certified HHA 2008
Certified Phlebotomy Technician 2013
Certified EKG Technician 2013