Medical Assistant Customer Service

Anna Foust

St Clair Shores MI *****

H- 586-***-****

*****.***********@*****.***

OBJECTIVE

. To obtain a position in an establishment where I can expand my

knowledge and participate in administrative activities.

Education

Dorsey Schools, Medical Assistant September 2012

Dixon University, Dental X-ray Certification, June 1995

Certification

Registered Medical Assistant, Sept. 14, 2012

Skills

. Windows 7 and 8

. Data Entry Alpha Numeric

. Pleasant Phone Voice and Etiquettes

. Customer Service

. Medical Document Scanning

. Word, Share point, E-Care, and E- Clinical Works, Microsoft

Work Experience

Accretive Health, Medical Document Scanner

January 19, 2014 to Current

. Responsible for scanning Medicaid Applications into SharePoint for

each Hospital

. Client/ Customer service

. Data Entry

St. John Providence Health System, Billing Assistant

November 11, 2013 to April 21, 2014

. Responsible for distributing faxes from company fax inbox in order to

facilitate timely patient/customer satisfaction.

. Mailing collection letters in order to facilitate the collection

rate.

. Data entry for the billers in order to effectively time manage their

duties.

. Scanned and emailed write off reports for staff to effectively time

manage their duties.

. Address Corrections from USPS in order to effectively bill and

facilitate the collection rate

St. John Providence Health System, Float Pool

Registered Medical Assistant January, 2013 to November, 2013

. Responsible for documenting patient care, height, weight, and vitals.

. Perform ECG's as directed by the Physician.

. Perform INR's for patients on Coumadin.

. Filed charts and pulled charts for the next day's schedule.

. Abstracting patient charts to the EMR system.

. Medical document scanning necessary as proof of medical necessity.

Heart to Heart, Registered Medical Assistant, Roseville, MI

August 2012, Externship and Current Volunteer

. Responsible for patient care, height, weight, and vitals.

. Performed ECG's as directed by the Physician.

. Perform INR's for patients on Coumadin.

. Filed charts and pulled charts for the next day's schedule.

. Making sure lab and vital results are entered in physician's first

program daily.

Private Home Care St Clair Shores MI 48080

Care Provider, December 2007 to current

. Responsible for household management, which included: meal planning

and preparation, and household duties.

. Made sure medical appointments were met, bills paid and checkbook

balanced.

. Pike Tube feedings.

Volunteer work

Internal Medicine - P.C Eastpointe, MI. 48080, March 2012 - June 2012

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