Test Cases Manager

Humayoon A Butt

US Citizen

***********@*****.***

817-***-**** home

817-***-**** cell

Federal C2 Security Clearance

SUMMARY:

Over 10 years of experience in QA testing, system analysis, business

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system analysis, workflow processes of the Web based,

Client/Server/ERP and mainframe applications in IT industry domains

mainly banking, telecom and healthcare industries Experience in writing

use-case and unified process

Experience in working of SDLC methodologies of Agile, Waterfall and

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Iterative

Extensive experience testing HTML, Java script, ASP, C, C-sharp and

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.Net.

Strong skills in verbal and written communications

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Experienced in Quality Assurance Life Cycle (QALC) and Software

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Development Life Cycle (SDLC)

Experience in using defect tracking systems like PVCS, Mercury Test

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Director, Solo Submit, Lotus Notes, Remedy, Clearquest, HP Quality

Center, Rally with Bank of America, Verizon, Ryder & BCBSSC, Wells

Fargo Mortgage & Dell respectively

Extensive experience of Test Planning, manual testing, writing test cases,

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functional testing or UAT(user acceptance testing), regression testing,

automated testing, writing test scripts in very large software development

environments

Experience in different aspects of mainframe apps testing, web based

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testing, integration testing, test planning, test procedures, documentation

of analysis and problems

Extensive experience in database reports, technical writing, and writing

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test plans

Testing experience includes manual and automated QA testing of software

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and systems for Dell PowerEdge servers; also assisted in writing of test

cases

PC architecture experience and experience with oscilloscopes, power

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meters, logic analyzers and other test equipment

Good solid understanding of computer architecture, design, layout,

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schematics and blueprint

Experience in Project management and Project Coordination

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Technical Skills:

Testing Tools HP ALM, Quality Center9.2, Test Director 7.5,

PVCS, Clearquest, Solo submit, LotusNotes,

Remedy, QTP, Winrunner

Operating Systems: CNA in Novell3.11/3.12, Unix, Windows NT4.0,

DOS, Windows 3.11, Windows95, 98, 2000,XP,

OS/2 (warp)

Programming / QBasic, C, SQL, PL/SQL

Scripting Languages:

Software Packages

MS Visio, Excel, PowerPoin t MS Office, Lotus Notes 4.5.6, Oracle

Developer2000, Forms 4.5(Developer2000) Tivoli

SD ver 6.0, Reports

2.5(Developer2000), Crystal Reports, SharePoint

CRM Remedy

RDBMS MS Access 97, Oracle 7.x, SQL Server

SDLC Methodologies Agile, Waterfall and Iterative

Professional Experience:

Technical Engineer III / QA Lead \ Manager CoreLogic Westlake, Tx 05/2013

to Dec 2014

Work with End users Business Analysts and other Department Managers to

understand business goals and information needs.

Headed for QA the biggest move project from Westlake to Quincy comprising

all environments and 200 Applications including GUI interfaces and web

services testing, manage offshore QA staff of 20 for only this effort.

Other Lead Role in M2L project for company meaning Mainframe to Linux

conversion.

Participate in Multiple Projects meetings .Giving inputs on test cases test

results defect management. Risk/Mitigation. Projects Reviews and

Progress.

Participate in product functional reviews, data modeling, test specifications,

documentation reviews with strong focus on building quality in the

process.

Consistently worked to increase depth and breadth of business & technical

understanding of applications in test following agile and watershed

methodologies.

Adding, deleting users and giving permissions as ALM Admin.

Maintain historical work product files to document QA projects and provides

QA sign offs on projects.

Work with Onsite and Offshore QA teams on regular basis. Mentor; provide

guidance to make qa process efficient and productive.

Used SharePoint for interdepartmental document sharing.

Environment: Main Frame and Oracle databases and Client Server, .Net,

Java included among others

Sr. QA Lead Analyst / Manager Supply Chain management Microsoft

Dynamics AX

Sally Beauty Company Denton, Tx 02/2013 to 03/2013(Contract

Consultant)

Daily hands on test efforts on a variety of applications across different

platforms and technologies. Includes test planning, test case creation and

execution, defect tracking and resolution, and status reporting. Also

interactions with the QA team and the development organization on a daily

basis, working together on the quality of the product.

Worked on warehouse management systems including PKMS.

In terface mapping and testing, working with EDI developers, between

s tores and PkMS.

RF (Radio Frequency) and workstation functional and regression testing

within PKMS.

Record PKMS functional scripts in HP ALM.

Decomposed information from requirements, technical specifications, and

design documentation into test plan documentation. Defined test data

strategy and created complex, reusable test data sets, while adhering to

SBH QA team standards and practices.

Participated in product functional reviews, data modeling test specifications,

documentation reviews with strong focus on building quality in the

process.

Worked collaboratively with development during all stages of projects to

provide in process testing results, and to analyze, debug and resolve any

issues

Consistently worked to increase depth and breadth of business & technical

understanding of applications in test.

Maintained historical work product files to document QA projects and provides

QA sign offs on projects

Extensive use of SharePoint for document sharing.

Extensive workload on functional and uat tesitng

Environment: AS400 and Microsoft Dynamics AX

On MS Dynamics side did requirement gathering and documentation of

SCM store set up and Acct receivables and Accts payable warehouse and

store setups.

Sr.Software Test Engineer I I \ Q A Lead, D ell A ustin, Texas (01,2011 to

01/2013)

Windows, Linux (Redhat), Microsoft Office, RACADM commands, BITS defect

tracker, PG Metrics, IPMI tool

Maintain and update the hardware, firmware, and drivers for 12G server prototypes.

Assisted / Trained other testers in completing assigned tasks.

Worked closely with development and test engineers to fully test product features

including client facing GUI and hardware components.

Developed, executed, and debug test cases to validate product report status

for management team

Assisted/trained other testers, schedulers and engineers in completing

assigned tasks.

Work with development and test engineers to understand product features.

Produce documentation for test cases. Report status and gather related

metrics.

Learn new technologies and procedures to remain current with industry

standards and new products.

UAT and functional testing was integral part of the work load.

Parsing XML data.WS-MAN: SMASH, SMASH-CLP, DASH, CIM Agile –

Scrum method followed.

Executed Selenium scripts for automation testing.

June 2010 to Nov.2010

Wells Fargo West Des Moines Iowa

Mortgage & Financial Services

Sr. QA\ System Analyst \ Lead Tester (Contract Consultant)

Roles and Responsibilities:

Worked with End users Business Analysts and other Department Managers

to understand business goals and information needs.

Managed the process of developing resulting system test requirements.

Determined project quality test approach.

Managed project quality test activity.

Determined work priorities and defined project quality test objectives.

System Analysis of software and process flow Software used by internal

Mortgage Brokers and Loan Originators up to Funding. To accomplish

UAT and functional testing.

Developing Test cases from business flow documents and business

SRA's and DDS'sTest Planning Test scripts execution and defect tracking

through QC9.2. Testing including black box & mainframe testing. Being

on different projects including Brokerage calculations & presentations

simultaneously, multitasking, meetings with developers and business side

of the house.

End to End Testing including (UAT, Functional,Regression, & Adhoc)

completed development of test cases and executed all test cases for

thorough UAT testing for loan processing up to funding in different

systems for WFHM like AOW (Application On Web), TSC (Tele Sales

Counselor) and Mainframe Apps like LIS (Loan Information System) and

LPS (Loan Processing Systems) Other QA related responsibilities like

research and documentation communication written and verbal.

Agile method for SDLC was used by the company. QTP Tool for automated

test scripts.

Used SharePoint for interdepartmental document sharing.

Team size 1 local 6 offshore.

Environments: Main Frame (CICS & JCL), .Net Framework, J2EE & Windows

Web Based Apps

Apr.'09 to May'10 at@t Richardson, Tx

Software Testing & Support, (Contract Consultant)

For Uverse Tech support call center. Developed comprehensive test cases

with complete steps for At&t Proprietary software testing tools for testing

like G2, SDP, UBBT, Lasso, Universal Sync Tool, Management

Diagnostic Console, Component Management System.

Developed SRS documentation for enhancement of order management

systems to produce optimum performance and improve production.

Software testing including UAT, Regression, Smoke Testing and support to

microdot’s proprietary software developed for at&t for u-verse technology.

Created Test Cases for Integration Testing

Created Test Cases for Smoke, UAT & Functional Testing.

Created documents detailing the process for each of the test scripts and the

scenarios each scripts performs .

Coordinated with Business Analysts and Developer in Bug fixes and Issues.

Wrote enhanced scripts for automation in qtp.

Environment: CRM, Testing, RADIUS.

Centex Corporation Dallas, TX Oct'08 to Dec ‘08

Sr. System / Lead Integration Test Analyst (Contract Consultant)

Centex IT has different applications system performing different day to day

business activities all these application are integrated via Operational Data Store

also known as ODS

Roles and Responsibilities:

Developed comprehensive test case with complete steps for company's 4

software namely CFA (AS400 based), Pathways EV2, Field Connect.

Tested all changes including UAT, Regression & Integration to make the

releases on time and trouble free.

Validated Report generation in MS Reports.

Other responsibilities as were given by the manager for new software

validations called EV New.

Created Test Cases for Integration Testing

Created Test Cases for Smoke, UAT and Functional Testing.

Created documents detailing the process for each of the test scripts and the

scenarios each scripts performs.

Coordinated with Business Analysts and Developer in Bug fixes and Issues.

Network environment consists of

.net framework, AS400, Sql server, Client Server w/Windows as OS. Web

bases apps.

SQL Queries.

Bank of Oklahoma Financial Corp. Tulsa, OK Jun'08 to Sept'08

QA Lead /Test Coordinator (Contract Consultant)

Roles and Responsibilities:

Worked with End users Business Analysts and other Department Managers

to understand business goals and information needs.

Managed the process of developing resulting system test requirements.

These resources were brought in to help support the configuration and

software quality process of a new HR software application by Ultimate

software that was to be installed.

Determined project quality test approach

Managed project quality test activity; determined work priorities; and defined

project quality test objectives.

Developed test plans based on project requirements and deliverables.

Created Test Cases for UAT and Functional Testing

Developed Test Cases for Regression Testing.

Defines and tracks quality assurance metrics such as defects, defect

counts, test results and test status.

Successfully tested the payroll runs including taxes deductions & benefits.

Supported performance testing process.

Documented all problems and assists in their resolution.

Sent daily progress reports to CIO and other involved Managers.

Network environment consists of

Client Server with Windows as OS.

Intranet based apps;

SQL Queries for database data extraction.

QTP tool for automated test scripts.

PNC Bank N A. Richardson, TX Jan'08 to Jun ‘08

Treasury management group

Sr.QA Lead / Business Analyst (Contract Consultant)

Roles and Responsibilities:

Performed quality assurance testing for new Treasury Management

products/services, hardware/software and application upgrades.

Identified variances to expected results, document issues and communicate

results to Senior Manager.

Responsible for testing certification and sign off, confirming testing has been

successfully performed in accordance with Treasury Management's

Quality Control standards.

Provided updates to Quality Assurance Manager and/or Group Manager

regarding testing results and project status.

Responsible for the development and management of detailed quality

assurance test plans including support for performance testing

Completed company provided software training for template building by ANY

doc. Company developed using Agile method for SDLC web based

interfaces internally. Vendor supplied software were MedRX by RMS and

Anydoc 5.0 by Any doc. Black box testing of MedRx was major function of

the project.

Liaison to Service Partners, System End Users, and Interfacing application.

Gain a thorough understanding of all system interfaces/end users

applications, job stream and system architecture.

Provides operational, analytical and research support to Treasury

Management operations, and business units. Assists in diagnosing

system, application and performance issues related to testing or

production environment. Identifies and reports issues through defined

tracking system i.e. Quality center 9.0. Communicates issues, resolutions

and/or suggested enhancements to Site Manager.

Responsible for the development and review of test case scripts for unit,

functional, integration and regression testing cycles.

Provides continual enhancements to test scripts as new features are

introduced or issues arise. Responsible for the development and

maintenance of operational/technical procedures.

Network environment consists of

.net framework, Client Server, Windows. ASP.

Scanning software: Any Doc.5.0 (Capture It).

July ‘07 to Dec' 07

Wells Fargo West Des Moines Iowa

Mortgage & Financial Services

Sr.QA Lead \ System Analyst / Tester (Contract Consultant)

Roles and Responsibilities:

System Analysis of software and process flow Software used by internal

Mortgage Brokers.

Developing Test cases from business flow documents and business SRA's

Test Planning Test scripts execution and defect tracking through QC9.2.

Used automated tools (QTP) & manual testing including black

box,functional,UAT & mainframe testing. Being on different projects

including IVR (from development and alterations of flowcharts in MS

Visio, development and execution of test cases to completion) and

Brokerage calculations & presentations simultaneously, multitasking,

meetings with developers and business side of the house.. Other QA

related responsibilities like research and documentation communication

written and verbal.

Agile method for SDLC was used by the company.

QTP Tool for automated test scripts.

Environments: Main Frame (CICS & JCL), .Net Framework, J2EE & Windows

Jan 07 to May 07

Blue Cross Blue Shield of SC Columbia, SC

Software Tester for LCAS NON Host (Contract Consultant)

Roles and Responsibilities:

Analyzed high level design system & process flow documents and developed

implementation plans and test matrix . Chosen team lead for 2 separate

projects.

Wrote Test Cases for projects in Test Director. All testing results and defect

tracking done through Mercury Test Director also known as Quality

Center. Developed test cases from Design & Scope Documents.

Interaction with Developers and Customers almost on daily basis.

Company offered to customer’s complete hardware and software packages

for Document Management System & Workflow Management System.

Testing in all environments unit, system, qi and production was integral

part of job function.

Archiving done on mainframe. Network environment consists of

Web Sphere MQ, .net framework, OD390 among others.

Scanning software are XVCS & Any Doc.3.0 (Capture It).

Workflow software is Docfinity Intraviewer and power Index by OIT uses java

1.06.4 on client side. The production environment used agile method of

SDLC also developed in J2EE.

On the document management side In house written DMS software was

utilized. Web based testing HTML & Java scripts; C and C-sharp for

individual customer's self-manageable accounts were part of testing

requirements.

End to End Testing starts from scanning, Indexing & flowing through work

flow system (software) then archiving and retrieving & viewing documents

and reports through document management system.

Rational Tool was used for performance testing.

SQL Queries for database data extraction.

Scanning and viewing through OCR (Object Character Recognition) is also

part of package being offered to customers and testing is done on project

to project basis by installing view overlays. Heavy mainframe testing of

internal ticketing system

Company offers their products and services to government and private

entities. Some of the customers are Medicare, Medicaid, Humana Gold

and Tri Care among others.

Network environment consists of

Web Sphere MQ, .net framework, OD390 among others.

Scanning software are XVCS & Any Doc.3.0 (Capture It).

Apr. 2006 to Dec.2006

Ryder Ft. Worth, Tx

Title QA Analyst / Tester (Contract Consultant)

Writing required test cases in mercury test director also defect tracking and

documentation of relevant phases of testing.

Software tested for regression, functional & uat (user acceptance testing) or

functional testing, black box style. TM by i2 technologies, PKMS by

Manhattan Associates,

ORD (order repository) database (Oracle) Used Sql statements to query the

database. Ryder Flow and Ryder Entry in.-house written web based

apps. EDI translations were used for to and fro flow of data between the

clients and different software. Like TM, PKMS, Ryder Flow & Ryder Entry.

Ryder Flow and Ryder Entry web based testing was integral part of the

project. Validation of data was part of the scope after and before EDI

Translations. One end using Gentran and the other using Seebeyond.

Sept. 2005 to Mar 2006

Accenture Dallas, Tx

Software Apps Test Analyst (Contract Consultant)

Worked with a team of 4 software support people to finish the project.

Analyze and gathering information for Test planning. Creating test cases,

executing test cases, documentation and follow through issues to resolution.

Manual Regression & Functional Testing or UAT (user acceptance testing) black

box style in 3 environments i.e. development, staging and production. Company

uses the following network monitoring software suites for monitoring internal and

client's networks. Smart Suites including the SQL server components AM/PM and

OI (Trap Receiver), Patrol Express & SQL server component RSM and SIP,

Infovista (Portal, DB Server & Trouble Shooter) Biztalk and an in-house produced

system for monitoring INS DDS/Notification. Also worked on project to complete

SAS70 compliance related to EMTools for Audit.

Verizon Information Services, Dallas, TX

Dec 2002 to Aug 2005

Internet Consultant

Analyze customer needs and develop functional requirements documents

Manual Software Testing, Test cases development, Regression Testing. For call

center of

Super Pages.Com we used software called vision, which is PeopleSoft

Developed software. Working on db reports. Administration of db for internal

business needs.

Chosen as Team Lead for Training New Hire project. Black Box testing and

Regression testing were integral parts of the project.

Technical Support and Fulfillment Support of Products and Services for Internal

Sales Staff and Customers of Super Pages.Com. Web Publication of customers

ads and billing confirmations.

Developed SRS documentation for enhancement of order management systems

to produce optimum performance and improve production.

Testing of IVR systems included development and alterations of flowcharts in Ms

Visio, writing and executing of test cases for processing payments of customers

by credit cards over the phone. Tech support Via E-mails and Phone to

customers for issues on superpages.com security, customer's websites.

Supporting & Making customer's requested changes to ads in real time.

Explaining customers, offered products to best suit their business needs and

budgets. Registering and transferring urls for new and existing customers. Giving

access to internal and external customers to reports generation and other

secured lan /wan areas.

Bank of America, Dallas, TX May 98 –

Jul 2000

System Engineer II / Officer (Wan Change Mgmt)

As part of the team for testing, wrote technical specs, test plans, test cases and

created test plans, test procedures, documentation of analysis and problems.

Done manual testing of Main Frame Apps, functional testing, regression

testing.

Written test cases and software distribution using nupdate.

Testing & deployment of software to wan wide NOVELL & NT servers were

also part of the duties.

Documentation of the Software for the developers were made and submitted

on daily basis was an integral part of the job Departmental functions such

as database reports, technical writing, testing plans

Testing and distribution of software applications to wan servers e.g.

peoplesoft apps for HR & Payroll (Novell Netware 3.12 and NT 4.0

operated wan system) and reports were submitted.

Provided support to software developers in writing updates and fixes as per

company standards.

Generate Reports in IDG Mgmt database using Lotus Notes 4.5.2 & Tivoli DB

system.

Education:

N.E.D University of Engineering & Technology: Bachelor of Engineering

(B.E.) (Electronics)

T.C.J.C : ( Ft. Worth Texas): NT Server 4.0 (Administration and Core

Technologies)

Bank of America Technology Training Center: (Dallas, Tx) NT Enterprise

4.0, Unix & Tivoli 6.0

Richland College: (Dallas, Tx): CNA for Novell Netware 3.11/3.12, Internet

for Windows, Computer Operations requisite education and

hardware/software training.

Sequel Soft: (Irving Texas): C programming, SQL, PL/SQL and Oracle

develepor2000( Forms 4.5 and Reports 2.5

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