Dear Sir or Madam,

With over two decades of performance based advancement to senior-level

executive management in corporate business environments, I offer well-honed

and proven abilities as the motivational force behind the early adoption

and implementation of key technological strategies. This visionary thinking

results in improved business processes, more timely and accurate

information, reduced costs, as well as gains in profit and market share.

I take pride in my reputation as a creative problem solver and out-of-the

box thinker, and I am eager to put my skills to work for the benefit of

your company. With a talent for isolating bottlenecks, troubleshooting

complex technical problems, recognizing areas for improvement, and creating

technical solutions, I am certain that you would find my services a

valuable and profitable investment.

Details of my background and contributions are documented on the enclose

r sum, and it is with complete confidence that I present them as

representative of the value and return on investment I will bring to your

company. Perhaps most critical to this success has been my innovation and

resourcefulness in solving the diverse challenges and problems that I have

faced in my career. Whether charged with the turnaround of a multi-million

dollar IT department, spearheading the start-up of an e-commerce business

application, or analyzing the technical synergy for a major acquisition, I

have delivered.

In advance, I thank you for your time and consideration. I welcome the

chance to meet with you to discuss your needs and my ability to meet them

in more detail. In the meantime, please do not hesitate to contact me if I

can answer any questions.

I look forward to your response.

Sincerely,

Gavin E. Smith

Career Profile

Results driven IT executive with expertise envisioning and leading

technology based multi-million dollar revenue and growth initiatives rooted

firmly in business and economic value. Impressive, fast track management

career characterized by a proven ability to assemble peak performing teams

and fulfill multi-faceted business objectives. Valued member of senior

executive teams, contributing a seasoned and comprehensive perspective to

create sensible IT strategies and implementation plans designed for maximum

return at the lowest possible costs.

Core CIO/CTO areas of expertise include:

IT Strategy & Execution Enterprise IT Systems

Organizational Design & Restructuring

eCommerce Strategy & Delivery Mergers & Acquisitions Team

Building & Leadership

Time & Resource Optimization Supply Chain Integration New

Product & Technology Launch

Corporate Mission Fulfillment Process Improvement

Profit & Loss Management

Program & Project Management Information Architecture Vendor &

Contract Negotiations

Selected Achievements

Through the use of eCommerce and EDI strategies, increased the volume of

electronic transactions processed 470%, representing a 414% growth in

electronic revenue over a three-year period.

Completion of a new wide area network for 12 regional offices worldwide.

This new network has improved redundancy and a 370% increase in bandwidth,

at a 17% annual reduction in expense.

Ongoing execution of a plan to establish new internal and external services

while reducing expenses. The net result is a diminishing dependency on

outside consultants and excess staff, corresponding in combined 65% budget

savings for payroll and consulting.

Assembled a new lights-out corporate data center utilizing co-location

services. Employing redundant network devices, clustered servers, RAID

technology, and tape libraries, applications services went from 92.6%

availability to 99.999% availability.

DDI Systems . Manalapan, NJ

Programmer Analyst 10/2012 - Present

Programmer Analyst in a Multivalue environment. Providing conversion

services, reporting and development for various distribution systems.

Designed and programmed assorted Restful web services in a Universe

Multivalue environment. Source of technical expertise for developers and

other staff.

Independent Consultant . NJ

Independent Computer Consulting 04/2010-10/2012

Independent computer consulting contractor for local small businesses and

individuals. Networks, MS office consulting, SEO and website development.

Astor Chocolate Corporation . Lakewood, NJ

Chief Information Officer . 10/2008 - 04/2010

As CIO, I was responsible for the effective, efficient and secure

implementation, adoption, support and use of systems and technology at

Astor Chocolate. Provide leadership of the organization's information

technology maximizing our competitive advantage. Business leader for the IT

group with overall ownership for the group's strategy, staffing, execution

and delivery of results that are aligned with the business plans of Astor

Chocolate.

Quick International Courier . New York, NY

Director of Information . 04/1999 - 10/2008

Establish goals, objectives, and policies. Develop and implement programs

to ensure realization of business plan for growth, profit, and branding.

Responsible for IT department, developing the organization's structure,

strategic growth plans, and all operational policies and procedures.

Develop business processes and flows for revenue. Initiate

Data/Server/Internet/Network security, auditing, and implementation of best

practices.

Manage and implement IT-related projects for Internet, Intranet, supply

chain management, logistics, operations, sales force, Human Resources, and

EDI. Responsibilities include Data Center and WAN/LAN management, budget

analysis, user requirements, project management, Vendor/Resource management

and scheduling, Help Desk, training and documentation. Negotiation and

contracting with vendors for services, hardware, and software.

Other Achievements:

Design and implementation of corporate Intranet.

Implementation an LDAP based corporate directory providing single source

user authentication.

Implementation and design of a workflow & asset management system for all

IT assets and tasks.

Design and Implementation of change control procedures for software.

Implementation and design of contact management, and SFA tools.

Provided supply chain management solutions for Manufacturers, Distributors,

Field Service Technicians, Aircraft On Ground (AOG), Clinical Trial

Management, as well as regional warehousing and management of third party

inventory.

Implementation and design of contact management, and SFA tools.

J.P. Sedlak Associates, Inc. . Hoboken, New Jersey

Product Manager . 11/93 - 4/99

JP Sedlak is a premier vertical solutions provider for mid-size property

and casualty insurers. As Product Manager, I was part of a group of 4 lead

analysts tasked to produce a client-server version of an existing legacy

software product. I provided detailed specifications and API's for

implementation, defined the project implementation plan for departmental

tasks and goals. Scheduled project tasks and resources, managing shared and

direct resources. Through this project, I realized an additional goal of

providing a more efficient design, and greatly enhancing product

functionality, while minimizing the impact to existing clients wishing to

upgrade.

Source of technical and business expertise for both staff and clients.

Provided Project Management, Systems Analysis, Pre-Sales consultation,

Completion of RFP,s and implementation contact proposals. Software design &

implementation services, Software upgrades, and conversion services.

Continually kept client and project billing at or above department income

goals.

Interactive, Inc. (Now Epicor) . Lodi, New Jersey

Programmer Analyst . 6/90 - 11/93

Consolidated three geographically separate customer service groups into a

single, cohesive unit, while at the same time implementing a wide area

network that combined the groups and their district offices onto a single

corporate network, including shared telephone services. Linked all regional

servers on the wide area network. Developed help desk support software and

customer profiles.

Charged with installing new client computer systems under several UNIX

variants. Provided systems analysis, Pre-Sales consultation, Software

design & implementation services, Software upgrades, debugging, and

conversion services. Provided end user training on database, systems

administration, and query language and business software.

Rutgers University . New Brunswick, New Jersey

Busch Administration Libraries - Technical & Automated Services Div.

Computer Operator/Telecommunications Installer . 10/89 - 6/90

Provided system administration, batch job processing, and report processing

& distribution.

Charged with desktop support and installation of personal computers,

peripherals, networks and file sharing. Installed and created Ethernet

backbone networks, twisted pair networks, cables.

Education

Rutgers, The State University of New Jersey

Livingston College, Piscataway, New Jersey

Computer Science/Philosophy Emphasis . BA Degree May 1990

Continuing Learning

Current Coursera in combination with Rice University Python programming &

Development

2013 Rutgers School of Business Project Management Certification

2013 Rutgers School of Business Web Design and Development Certification

2012 Code Academy JavaScript

2010 Microsoft SQL server

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