Customer Service Security

Nicole Weekley

**** ******** ****** *********, ** 61401

Phone: 773-***-**** Email: *********@*****.***

Summary of Skills:

Seven years of security experience, customer service, telephone etiquette, interpersonal, people proficiency,

with the ability to handle situations with professionalism and respect. Detail oriented, good listener, social

perceptiveness, critical thinking, coordination, judgment and decision making.

Work History:

October 2012 – Present

Metro One Loss Prevention Services Inc. Chicago, IL

Security Guard

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure

security

Answered alarms and investigated disturbances

Wrote reports of activities such as equipment or property damage, theft, presence of unauthorized

persons or unusual occurrences

Called police or fire departments in cases of emergency, such as fire or presence of unauthorized

persons

Circulated among visitors, patrons, and employees to preserve order and protect property

June 2007 - January 2011

United States Postal Service Chicago, IL

Letter Carrier

Delivered mail to residences and business establishments along specified routes by walking and/or driving, using a

combination of satchels, carts, cars and small trucks

Bundled mail in preparation for delivery or transportation to relay boxes

Met schedules for the collection and return of mail

Sorted mail for delivery, arranging it in delivery sequence and zip codes

May 2003 - April 2006

A & R Security Chicago, IL

Security Officer

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure

security

Answered alarms and investigated disturbances

Wrote reports of activities such as equipment or property damage, theft, presence of unauthorized

persons or unusual occurrences

Called police or fire departments in cases of emergency, such as fire or presence of unauthorized

persons

Circulated among visitors, patrons, and employees to preserve order and protect property

November 1999 – February 2002

K9 Security Chicago, IL

Security Officer (Chicago Transit Authority)

Circulated among patrons to preserve order and protect property

Trained German Sheppard’s on basic commands using words of phrases for security and protection

Assisted passengers with information such as directions, bus and train schedules and other information as needed

Wrote reports of activities such as equipment or property damage, theft, presence of unauthorized

persons or unusual occurrences

Education/Training

Levy Security: Chicago, IL 20 Hour Certificate and P.E.R.C.

State of Illinois: Active F.O.I.D Card

Manley Career Academy High School: Chicago, IL

Diploma: 1999

Contact this candidate