Quincy Hester
Jackson Heights, NY 11372
Education
Bachelor of Arts in Computer Science and English, May 2004
Vanderbilt University, Nashville, TN
Professional Summary
With over 10 years in the consulting field, it has become a point of pride to ensure projects are completed on time and
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to the satisfaction of the client. Often that means ramping up on new technologies quickly and coordinating tasks with
different stakeholders including other third party vendors. My aim is to always add as much value as possible to any
project I am associated with:
Expert-level understanding of ECM and BPM concepts and developing custom solutions around these
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platforms
Advanced J2EE Architect and Developer skills
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Broad experience with modern JavaScript frameworks (Dojo, ExtJS, AngularJS) to create robust front-end
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user interfaces
Advanced-level understanding of RDBMS and complex query creation
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Work Experience
Senior Consultant, Gemini Systems, July 2014 to Present
General Responsibilities
Lead Developer and Application Architect for the Enterprise Content Management practice
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Performed on-site application assessments of potential clients
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Assisted in solution design during the Request for Proposal response processes
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Mentored junior application developer resources
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Application Architect/Project Manager, Jac Vandenberg, Yonkers, NY, December 2014 to Present
Assessed the state of their current J2EE inventory management application and recommended updates to provide
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them with a versatile platform for the future
Led project management tasks to ensure the Gemini resources fulfilled the tasks outlined in the Statement of Work
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correctly and on-time
ECM Developer, Qumu, San Bruno, CA, August 2014 to September 2014
Developed an Apache CXF-backed RESTful API to facilitate video uploads from the Qumu mobile application and other
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clients into the IBM FileNet Content Manager repository
Created a multi-threaded Windows service to monitor a file system for approved content and then upload the content to
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Qumu’s publishing site
ECM Developer for DocuShare to FileNet Migration, National Hockey League, New York, NY, July 2014 to Present
Created a multi-threaded Java application to OCR DocuShare documents and map data fields to the target IBM FileNet
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Content Engine repository
Developed the following custom IBM Content Navigator plugins to meet the client work needs:
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A new document context menu action to retrieve related documents for the source document in a new search
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tab
Allow administrators to specify which search template(s) to auto-open when a user enters the Search feature
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for the first time
A type-ahead enhancement to the EDS plugin that suggests values based on those entered by other users
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previously
Created a multi-threaded Windows service to perform periodic FileNet document cleanup tasks
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Developed an Excel-like Java Swing application that transforms user-entered data into formatted Microsoft Word
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document cover sheets and uploads the documents into the FileNet repository
Provided a streamlined API wrapper around the FileNet Java API with a focus on high-performance and easing the
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learning curve for the client application developers
Information Management Consultant, Proficient, July 2004 to July 2014
General Responsibilities
Principal-level consultant implementing FileNet-based ECM/BPM solutions
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Mentored junior developer resources
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Lead Application Developer, New York Life Insurance, New York, NY, July 2005 to July 2014
Designed and developed a Datacap/FileNet P8 imaging and workflow solution for an underwriting department
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Coordinated with third-party vendors to ensure project needs and deadlines were met
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Worked as part of a team to re-architect the client’s main policy servicing application a J2EE web application utilizing
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FileNet P8 to route various pieces of work to the appropriate users
Estimated work effort for defects and enhancements for each quarterly release of the workflow application
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Implemented hundreds of architecture enhancements to the workflow application including:
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Designing complex IBM FileNet BPM workflows in Process Designer for new departments onboarding onto
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the system
Exposing various services to allow other departments to inject work into the workflow application using
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message queues, Email or SOAP transport mechanisms
Refactoring and optimizing the reports used to measure productivity and throughput
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Led a group of offshore programmers in the development and implementation of a WebSphere Message Queue-based
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listener application used to facilitate the storage of documents (sourced from various company departments) into the
client’s Sybase/Image Services-based document management system
Enhanced and optimized a faulty batch programs used to import images and associated index information from an
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external financial vendor into the client’s document management system
Designed and implemented a Windows service to monitor multiple RightFax inboxes and import incoming faxes into
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FileNet Capture batches for service center analysts to index
Optimized various C++ daemon processes used to maintain the client’s document management system
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Team Lead, Citizens Bank, Providence, RI, November 2012 to July 2013
Acted as the client liaison and mentored junior resources in the creation of various Java tools to support an IBM
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Content Manager upgrade
Pre-sales Analyst, Consolidated Edison, New York, NY, April 2005 to May 2005
Gathered general requirements around digitizing and cataloguing cabinets of documents into a FileNet system
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Collaborated with the sales team to write Request for Proposal and Statement of Work documents, detailing the
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requirements as we understood and a quote of the work effort involved
Programmer Analyst, Boston Scientific, Quincy, MA, March 2005 to April 2005
Helped troubleshoot connectivity issues between the enterprise RightFax server and the custom FileNet applications
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Created new reports for the custom FileNet applications and optimized performance of existing reports
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Programmer Analyst, Mass Mutual, Springfield, MA, December 2004 to March 2005
Implemented various user-requested enhancements to a custom image retrieval application (Visual Basic 6 frontend,
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DB2 and FileNet Image Services back-end) serving over 200 users
Technical Skills
IBM: FileNet P8 Suite (PE, CE, AE), FileNet Panagon Suite (Capture Professional, IDM Desktop, IS), BPM, Forms
Experience Builder, IBM Integration Bus v10, StoredIQ (Certfied)
Languages: C, C++, VB, C#, Java, SQL, XML, PHP, DHTML
Frameworks: CXF, Spring, Dojo, ExtJS, AngularJS, JMS
Application/Web Servers WebSphere, Apache Tomcat, IIS, Node.js
Database Systems Oracle, Sybase, SQL Server
Other: J2EE, WebSphere MQ