Customer Service Account
Resume:
M a rcia Weekes
**** ****** ******, ***** ** ****7
/********@*****.***
Many years in the financial industry, committed to providing services which
p romotes our values.
Able to adapt to multitude of environments fast-paced/slow-paced/deadlines
w ithout compromising quality of work.
Experience
2004-P resent - Securities P rocessing, 503/504 Loan P rogram,
Colson Services., New York,
-Receive 700+ Loan Documents Nationwide from Certified Development
Corp. (CDC)/Small Business Admin. (SBA)/Attorney’s office
-Control/Input/Review documentation to ensure Loan is included in monthly
pool
-Provide multitude of knowledge in all areas within department to assist
CDC with all questions
-Cross-Trained on multiple desk as Back-up when co-worker is out for
continue department efficiency
-Assist with input of 150+ wires in bank proprietary application Treasury
E dge system
1997-2004 Secured Account Associate- Commercial Paper Dept.
Corporate T r ust, New York,
-Responsible for wiring out 7 billion in Commercial Paper daily through
Federal Reserve Bank
-Transfer 2 Billion from over 30 DDA accounts to cover shortfalls and excesses
t h ru Global plus & FTCP system
-Provide high standard of communication to sensitive Local & In ternational
B ank /Clients/Brokers
-Ensure End of Day daily reconciliation of 60 DDA account
-Able to multi-task and adhered to extremely tight deadline
1995-1997 Redemption Account Associate-Commercial Paper Dept.
Corporate T r ust, New York,
-Process 3 million in Commercial Paper physical Notes/DTC-Depository t rust
company which were
Redeemable from various Banks/Brokerage houses/Internal departments
-Prepare outgoing wires th ru FTPC system
-Reconcile daily proof of wires/ also assisted with monthly departmental
p roof
Education
S.C.S Business School Business courses
Skills
Proficient in Microsoft word, Excel, E-Treasury. Able to multi-task and
adapt, good
Communication skills
Contact this candidate