Customer Service High School

Antonio Camel

**** ******** ** 832-***-**** /**1-635-

5821

Houston Texas 77047 ********@*****.***

Objective

To gain employment with a company or institution that offers me a

consistently positive atmosphere to learn and implement new

technologies for the betterment of the organization.

Summary of Qualifications

1. Excellent communications, analytical and organizational skills

as well as being detailed oriented.

1. Self motivated leader and team player with strong interpersonal

skills.

1. Successful driving record of handling multiple task promptly

shifting priorities simultaneously.

2. Values and displays quality customer service.

Employment History

General Dynamics Information Technology, Houston Tx

April 2013 - April

2014

Customer Service Rep

. Providing concise and accurate information to consumers.

. Helping consumer with the application process

. Informing consumers about the new Affordable care act.

. Data entry

Texas Messaging, Houston Tx

Customer service rep

March 2012 - April 2013

. Transcribed incoming caller 9information into computerized

message ticket capturing pertinent info

. Relayed emergency and non- emergency messages to on call client

personnel.

. Customer service and data entry

Hewlett Packard Warehouse, Houston, TX

January 2010 - March 2012

Shipping Clerk

. Routes items to departments.

. Maintains inventory of shipping materials and supplies.

. Posts weights and shipping charges, and affixes postage.

. Examines outgoing shipments to ensure shipments meet

specifications

. Inserts items into containers, using spacers, fillers, and

protective padding.

. Determines method of shipment, utilizing knowledge of shipping

procedures, routes, and rates.

. Affixes shipping labels on packed cartons or stencils identifying

shipping information on cartons, using stenciling equipment.

UPS-Manpower Staffing, Houston, TX

February 2008 - January 2010

Customer Counter Clerk

. Respond to and resolve customer inquiries, complaints and issues

. Coordinate opportunities and strategies with other Non-National

sales team members

. Maintain knowledge of UPS products and services to develop

appropriate sales solutions

. Review customer shipping practices to ensure contractual

compliance

Encore/Iron Mountain, Houston, TX

May 2004 - February 2008

Record Center Specialist

. Observe safety procedures and report any safety issues

. Internally services the customers by maintaining their inventory

through performing record center tasks including retrievals,

incoming, destructions, internal moves, permanent withdrawals and

any special projects requested

. Process media retrieval orders including pulling the items,

verifying item, closing service order on Safe keeper, manifesting

all orders, bundling all orders and preparing for shipment to

customer.

Education

High School Diploma

Worthing High School 1997 to 2001

Associate in the applied science of Business Marketing Texas

Southern University 2001to2003

Active Twic card and

References Available Upon Request

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