Customer Service Representative

Jasmine Bland

*** ****** *** **

Houston, Texas *7060

T 770-***-****

*****.********@*****.***

Profile

ORGANIZED AND RELIABLE PROFESSIONAL LOOKING FORWARD TO OBTAIN A CUSTOMER

SERVICE POSITION, WHILE CONTINUING TO GROW, LEARN AND ADVANCE WITHIN THIS

FIELD AND ALSO ALLOW ME TO UTILIZE MY PROFESSIONAL SKILLS.

Experience

CSR, CCI CALL CENTER, NORCROSS, GA - 2015-PRESENT

Provided excellent customer service

Assisted with troubleshooting website issues

Worked independently; self motivated

Worked in a fast paced, and at times hectic environment while maintaining a

professional attitude.

CSR, Sitel Call Center, August, GA - 2010-2012

Provide exceptional customer service

Answered high call volume

Handled customer inquiries both via telephone and by email

Assisted customers with placing orders over the phone

Sales Associate, Forever 21, Lithonia, GA - 2008-2009

4 Helped all guests promptly an efficiently

5 Kept store clean, well-stocked, and clutter-free

6 Any other tasks as assigned from time to time by manager.

Education

PAINE COLLEGE, AUGUSTA, GA- BUSINESS, 2010-2013

Lithonia High School, Lithonia GA- Diploma, 2010

Skills

EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE

Microsoft Suite experience

*References upon request

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