Customer Service Pharmacy Technician
Resume:
Victor C. Ramirez
MRB Condominium, Ususan, Taguig City, Philippines 1634
******.*.*******@********.***
EDUCATION:
General Education
Glendale Community College
CA
Pharmacy Technician Certified
North Hollywood Occupational Center
CA
2010
EXPERIENCE:
Six Flag Magic Mountain
Valencia CA
September 2005 - June 2006
Description: QI and Guest assistant
Quality and Safety of equipment, trainer and monitor of facility tracks
FedEx
San Fernando CA
August 2006 - August 2007
Description: Liaison Officer
Filing and arranging mails and packages, documentation and messaging.
Target Corporation
Pacoima CA
September 2007-December 2013
1. Description:Cashier and Customer Service representative
Auditory and organizes merchandise and documentation and filing.
2. Description:Pharmacy Technician PTC (with Pharmacy Technician Certificate )
Billed Medical insurance and worker ’s compensation. reads Rx, types Rx, files Rx,
Fax M,D for Rx for refill, PDX ( Pharmacy Data _)program awareness, receives
orders of medications and validate medications and filing, customer service and team
work training.
Call-Center Executive Officer for Fraud Department (Spanish-Bilingual)
Teleperformace (Financial Account: Suntrust Bank)
SM Aura Building, Taguig City, Metro Manila, Philippines
7 Months
September 5, 2014-Present
Award: Top 3 Teammate
Description: Verify transactions, Validate account information, gather
information
to create fraud case and merchant dispute, deposit dispute, educating client
regarding preventative identity theft and etc.
Others: Volunteer for grade school tutorial
Language: Native Spanish speaker, English near-native speaker
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