Manager Management
Resume:
Julius G. Farkas
Bethel, Connecticut 06801
********@*****.***
Objective- IT Manager
Summary
. A solutions oriented IT Support Professional with over 15 years in the
technology field with a reputation of being self motivated with a
passion to learn. Exhibiting notable success in directing the
planning and implementation of technical solutions in support of
business objectives while also participating in a broad range of
corporate IT initiatives..
. Strong oral and written communication skills; Able to communicate with
all levels of management clearly and effectively.
. Adept at developing effective policies and procedures, project
documentation, milestones and technical/business specifications.
Core Competencies: Network, Systems Security; Business Impact Analysis;
Regulatory Adherence; Disaster Recovery Planning; Contingency Planning;
Customer Relations
Platforms: Microsoft Windows operating systems from XP to Windows 7, MS
Exchange Server,
Sophos Mobile Device Management, VMware.
Networking: TCP/IP, Ethernet, PGP, VPN, Bitlocker encryption
Professional Experience
Techneto, Inc. - Purchase, NY Nov. 2014-
present
Sr. IT Consultant/Account Manager
. Responsible for management of techs in a portfolio base for a
wide range of clients
. Heavily focused on Support Desk queue management and
prioritization
. Establish and maintain client relationships by providing
exceptional customer service.
. Handle escalations for first/second level issues
. Active Directory Server administration, including add/delete
users, permissions
. Office 365 administration including Exchange Online
. Troubleshoot issues pertaining to connectivity, networking,
server, PCs, tablets, and peripherals
KDSA Consulting LLC/Winxnet - Methuen, MA Jan. 2014-Nov.
2014
Field Technician
. Field incoming requests to via both telephone and e-mail to
ensure courteous, timely and effective resolution of end user
issues.
. Build rapport with a variety of clients with a wide variety of
technology needs.
. Extensive use of Active Directory, Exchange 2010 and VMware.
. Knowledge of HIPPA regulations due to client requirements.
. Administer Cisco Unified IP phone system and Unity voice mail.
. KDSA merged with Winxnet in October 2014
Custom Vault Corp- Bethel, CT Sep. 2009-Jan.
2014 Systems Administrator
. Provide desktop hardware and software support for 4 company
locations, administering Windows 2008 servers and Exchange
2010 as well as VPN.
. Administrate and provide training for SalesForce.com CRM for
company wide sales team. Including customization of
reporting and interface.
Hewlett Packard/Unilever - Trumbull, Ct Jul. 2008-
Sep. 2009
Security Analyst (Consultant for Artech Inc.)
. Provide risk management on security issues and compliance
procedures for internal business and audit staff based
Federal auditing requirements (SOX and SAS70)
. Provided security administration support (e.g., privileged
account management- including reauthorization and validation,
virus protection, certificate management.)
Independent Consultant- Kells, County Meath, Republic of Ireland
May 2007-Jul. 2008
. Provided IT consulting for various local businesses
including Comhairle Bhaile Ceannanus M r (Kells Town
Council) including installation and support of small LANs
and suggestions to improve small business functions via
inexpensive off the shelf software.
Legg Mason, ClearBridge Advisors Division - Stamford, Ct Nov. 2005-
May 2007 Security Analyst
. Project Manager for data separation and migration project due
to acquisition.
o (Legg Mason acquired CitiGroup Asset Management division
in November 2005.)
. Provided risk management on security issues and compliance
procedures for internal business and audit staff based
Federal auditing requirements (SOX, 404, SAS70).
CitiGroup Asset Management- Stamford, Ct Aug. 2000-
Nov. 2005 Information Security Monitor
. Conducted data entitlement reviews and liaised with auditors
as well as internal Business Security Officers. (included
cleanup and relevance review with data owners)
. Maintained reports and logs for auditor review on demand
(includes Sarbanes-Oxley as well as internal)
Support Desk Manager
. Responsible for managing location support staff (part of
rotational management team).
. Promoted to Assistant Vice President- 2004.
Desktop Support Systems Administrator
. Supported Market Data applications including Bloomberg,
Factset, and Reuters Bridge.
. Provided desktop support for 2500 users via centralized
Support Desk for New York City and Stamford, Connecticut
locations.
Purdue Pharma L.P. - Norwalk, Ct
Sep. 1997-Aug. 2000
Enterprise Messaging Manager
. Responsible for migration of Lotus cc:Mail and Lotus Notes
Mail to MS Exchange.
Enterprise Messaging Specialist
. Administration of company's e-mail systems; Lotus cc:Mail,
Lotus Notes Mail, and Microsoft Exchange 5.5.
. Promoted to Enterprise Messaging Manager- 1998
Systems/Software Supported and relevant experience:
. Windows 7
. Windows Server 2008
. Exchange Server 2010
. Cisco Unified Communications
. Connectwise
. Blackberry Enterprise Server
. CA Service Desk Manager
Education
. Attended Institute of Technology- Blanchardstown Dublin,
Ireland
. Currently attending Norwalk Community College Norwalk, CT
(Candidate for Associate in Computer Science)
Contact this candidate