Sales Customer Service

Siddharth Rastogi

Mobile: 979-***-****

~E-Mail: **************@*****.***

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Aspires to pursue mid level assignments Sales & Marketing, Business

Development, Team Management and Customer Relationship Management with an

organization of repute .

Location Preference: Lucknow

PROFESSIONAL PROFILE

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An accomplished visionary and team leader with complete 2 years of

substantial experience in Business Development, Marketing, Channel

Management and Customer Relationship Management. Worked as territory sales

manager has the ability to manage client's expectations & build

relationships with distinction of serving reputed corporate clients.

Proven skills & ability in building & developing strong business relations

which are quantifiable and long lasting. Knack for prompt customer service.

Strong marketing prowess with adaptability & capacity to drive sales

upwards with efficient negotiation skills and a good track record in

closing deals and customer satisfaction

CORE COMPETENCIES

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Sales and Marketing

> Developing innovative marketing plans for the institutions & generating

sales from the same.

> Providing suggestion to execute promotions/ launches in synchronisation

with regional characteristics.

> Conducting competitor analysis by keeping abreast of market trends and

competitor moves to achieve market share metrics.

Business Development

> Initiating and developing relationships with key decision makers in

target organizations for securing profitable business deals from clients

in various sectors.

> Resolving queries in a timely manner thereby achieving the highest level

of client satisfaction.

> Identifying and developing new streams for long term revenue growth and

maintaining relationships with customers to achieve repeat/ referral

business.

Client Relationship Management

> Assessing customer feedback, evaluating areas of improvements with

regular scientific analysis for evolving newer growth patterns of the

brand.

> Maintaining excellent professional relations with clients to generate

avenues for additional business.

> Handling customer centric operations & ensuring customer satisfaction by

regular analysis and up gradation of delivery & service quality norms.

PROFESSIONAL EXPERIENCE

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From Feb 2015 till date in justpay solutions pvt ltd.

From Feb 2014 to Feb 2015 date ceasefire Industries ltd.

From May 2011 to June 2012 LG distributors payroll.

The Highlights:

> Successfully achieved individual target; organizing various sales

promotion activities and maintained accurate records of sales activity &

pipeline.

> Led the team in exhibitions and generated maximum business by references.

> Handled variety of clients from HNIs to mid and low level income clients

INTERNSHIP/PROJECTS

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Increase market share and penetration of United Spirits ltd

product in Lucknow market

> The purpose of project was to worked on institutional marketing and

promotional activities. Strictly focused on QDVP3.

Organized various internal and external events as a part of

promotional activities. Keeping a record of moving stock in assigned

mentor

Analysis on growth rate of Demat a/c

> The project was done to gauge the consumer awareness about the Demat

a/c . To suggest benefits and knowledge about other activities as

per the market rules and norms.

ACADEMIA

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2014: PGDM. (Dual Specialization in marketing and finance from School of

management sciences lucknow).

2011: B.com. (lucknow University), lucknow. Uttar Pradesh

2008: 12th (CBSE) from Sri Raghukulvidya peeth, Gonda, Uttar Pradesh.

2006: 10th(CBSE) from Sri Raghukulvidya peeth Gonda, Uttar Pradesh.

IT FORTE

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> Well versed with MS Office (Word, Excel and PowerPoint) and Internet

Applications, Diploma in financial accounting

EXTRA CURRICULAR ACTIVITIES

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> Attended Seminar on "Young Manager's Summit" conducted by PHD

Chambers of Commerce

> Attended Seminar by confederation of Indian Industry on aware of

YoungIndia

> Participated in national level paper presentation on marketing held at

srms institute, lko

> Active member of cultural committee at College level

PERSONAL DETAILS

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Date of Birth : 5th march 1991

Permanent addeess

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# 210, Gandhi nagar kathariya mohallla

Near bharat millap chauraha

Gonda, 271001

HOBBIES

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> Travelling.

> Listening to music.

> Playing chess.

> Social networking.

> Cooking.

Language proficiency

SPEAKING

WRITING READING UNDERSTANDING

ENGLISH ENGLISH ENGLISH ENGLISH

HINDI HINDI HINDI HINDI

Siddharth Rastogi PLACE:

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