Information Technology Service
Resume:
Erwin Cayenne
*******@*****.***
Erwin Cayenne
**** ********* ****** *******@*****.***
Stockton, CA. 95219 209-***-****
Profile
IT professional with a solid career in installation and management of technology with a BSc in Information Technology.
Committed to producing high quality and timely deliverables to customers that are within scope and on budget. Excellent
communication and interpersonal skills; builds rapport and relationships with management, peers, and clients.
C ore Qualifications
• •
Data and wireless digital communication Strong background in IT
installation • Team player
• Network systems administration and support • Experience configuring and managing network
• Strong technical support to clients systems
• •
Skilled at solving software and hardware Experience in network security and firewall
problems configuration
• Strong interpersonal skills
Technical Skills
Windows Server 2008, 2012 Install and Support
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Vista, Win7, Win8, MAC OSX
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UNIX, Linux, and Novell NetWare
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LAN, WAN, TCP/IP, HTTP, FTP, IPX/SPX
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Network cabling and hardware analyst
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Visual Basic, VBScript, Perl, SQL, .Net
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NAS with relevant permissions
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Certifications
• NCTI Certification Comcast
Education
• Bachelor of Science Degree in Information Technology at University of Phoenix in 2010
• Associates of Science Degree in Systems Administration at Master’s University in 2000
Work Experience
General IT Service Technician, 05/2013 to Present
FIELD SOLUTIONS
• Data migration
Software and hardware upgrades
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Installation and service of point of sale (POS) registers, printers, monitors, scanners, card readers, etc.
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Back office server installation, upgrade, service and support
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Vendors for this work included Wal Mart, Michael's, Home Depot, Starbucks, and Hilton Embassy Suites.
Erwin Cayenne
*******@*****.***
Communication Technician III, 07/2001 to 09/2010
COMCAST CORPORATION
• Provided analog and digital communication services to residential and commercial subscribers
Qualified and certified installation and support of 3D cable televisions, broadband internet services, digital voice
•
(VOIP), home networking, audio/video, and telephony
IT Field Engineer, 09/2000 to 03/2001
SPARTAN COMPUTER SERVICES, INC. (CSC)
• Installation of computer networks for point of sale (POS) units.
• Provision of service and support for computers, terminals, hubs, modems, MSRs (card
readers), printers, monitors, cash registers, and cash drawers.
O ngoing Information Technology Projects
Network & Desktop Support Technician
Installation, setup and support of computers and network devices
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Troubleshooting and maintenance support for network systems
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Implementation of network attached storage (NAS)
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Telephony, audio and video device support
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Installation and configuration of data backup system for real estate document and transaction reporting
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Set up, support, and maintain computers and network devices
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Digital surveillance system installation, troubleshoot, and maintenance
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This work is done for the following companies:
• Casa Del Rios Rehabilitation Center - 2004 to Present
• Embarcardero Investments - 2008 to Present
• Elite Bankcard Solutions - 3/2013 to 11/2014
References available upon request
Contact this candidate