T.JOHN SELVA PRABHU
No:**/*A, Pillaiyar Periyavan Thattu,
Udangudi - 628 203, Tuticorin(Dist).
Email: *********@*****.***
Mob: +91-994**-*****
Objective:
To contribute to the development of the business house, by framing and
implementing strategies aiming towards the achievement of customer
satisfaction with a boundless creativity and commitment.
Work Experience:
. Worked in Optimus Global Solutions, Chennai as a Telemarketing
Executive from Jul 2012 to Dec 2012.
. Worked in Prodapt Solutions, Chennai as a Technical Processor from Mar
2013 to Feb 2015.
Achievements:
. Got 'Best Performer Award' four times in a row.
. Promoted as a 'Team Leader' on Mar-2014.
. Re-designated as 'Process Executive' on Aug-2014.
Personal skills:
. Take initiative and works well independently and as part of a team
. Analytical, well organized and able to work effectively even under
pressure
. Creativity and Good communication skills
. Positive attitude
Responsibilities:
. Reviewing operating procedures and suggesting effective changes
. Monitoring calls of agents by reliable call tracking system
. Collaboration with the HR department in hiring agents and conducting
training
. Handling the workload by performing the agent duties
. Reporting to the clients on a call in a Daily-basis.
Educational Qualification:
. Diploma in COMPUTER SCIENCE AND ENGINEERING in ARASAN GANESAN
POLYTECHNIC COLLEGE, Sivakasi.(78%).
. H.S.C Passed in T.D.T.A .Hr.Sec.School, Christianagaram(60%).
. SSLC Passed in T.D.T.A .Hr.Sec.School, Christianagaram(61%).
Personal Details:
Name : John Selva Prabhu .T
Father's Name : Thomas Paulraj .C
Sex : Male
Date of Birth : 26-APR-1990
Nationality : Indian
Marital Status : Single
Languages Known : Tamil, English
Declaration:
I hereby assure you that all the above-furnished details are true to the
best of my knowledge.
Date:
Yours Faithfully,
Place:
(John Selva Prabhu.T)