Customer Service Sales
Resume:
Deborah Nabors
Monroe, LA ****3
Phone: 318-***-****
Alt Phone: 318-***-****
*******.******@*****.***
Objective
I am interested in applying to your company and wish to be considered
employment. I will be Ideal for any position. If hired, I will use my skills and
experience along with my professional and personal attributes to contribute to
company goals.
Abilities
Performed various duties of an office environment, customer service and retail
departments, hotel services as well as convenience store management. I have
extended knowledge of Microsoft Programs (Word, Excel, Access, Power Point) as
well as office machines. I am also able to type 50 wpm on keyboard and 150 npm
via 10 key by touch. These abilities allowed me to score in the 94 percentile on the
Civil Service 7000 Coast Exam.
Employment History
911 Telecommunicator
10/2014 - Current Ouachita Parish Police Monroe, LA
Jury
• Uses a computer-aided dispatch system to receive emergency calls from
public requesting assistance.
• Determine the location and nature of the emergencies and dispatch the
caller to appropriate police, fire, or ambulance agency.
• Receive, record and process 911 calls while maintaining contact with caller
and appropriate agency.
• Enter, retrieve and update information on three computers and
communications equipment.
• Provides communication and support services to the police fire and
ambulance services.
Front Desk Clerk
03/2009 - 02/2012 Best Western West Monroe, LA
• Answered multi-lined phones, filed, copied, and faxed.
• Arranged reservations.
• Greeted customers and handled customer service.
• Responsible for checking in and checking out guest.
• Tracked daily production and sales of rooms.
• Handled money received/Maintained cash register.
Cashier and Salesperson
11/2008 - 05/2009 West Monroe, LA
Academy Sports and
Outdoors
• Greeted Customers and assisted in customer service.
• Responsible for purchases and sales on cash register.
• Stocked supplies and maintained organization around my work area.
• Reported daily progress and money received.
• Assisted the shoe department in the sales of shoes by providing
information of product and giving proper shoe fitting.
• Shelved and maintained inventory of the shoe department.
Assistant Manager
07/2007 - 08/2008 Valero Gas and Grocery Monroe, LA
• Supervised a team of 8 workers.
• Made work schedules.
• Handled customer complaints.
• Responsible for ordering and checking in supplies.
• Maintained inventory.
Administrative Coordinator
07/2005 - 07/2007 E.A. Conway Medical Monroe, LA
Center
• Pulled and filed Medical charts.
• Scanned the needed charts to requested department and when returned.
• Organized charts by date and procedure, and verified patient information.
• Assisted doctors with clinic notes for delinquent or incomplete charts (when
needed).
Data Entry Clerk
05/2003 - 06/2005 Manpower/J.P. Morgan Monroe, LA
Chase
• Validated/Checked the quality of imaged files.
• Reviewed/Analyzed errors, determined the correct solution for the specific
problem, corrected the issue and deciphered the source.
• Reported daily production and progress.
• Meet with management and co-workers to discuss the reoccurring changes
and issues of the department.
• Cross-Trained (Assisted other departments including: Document
Preparation where I prepared integrity packages to be scanned and
reconciled information on ICTL.)
Imaging Clerk
08/2002 - 05/2003 Forum/J.P. Morgan Monroe, LA
Chase
• Imaged/scanned NPC and CNT files on the Fujitsu Low Speed and Kodak
High Speed Scanners.
• Provided proper maintenance to the scanners at the end of each work day.
• Achieved above the production goals set for my department in both quality
and quantity.
• Cross-Trained (Assisted in different areas of the company.)
Cashier
08/2002 - 05/2003 Burger King Monroe, LA
• Greeted customers and assisted them in all aspects of customer service.
• Responsible for purchases and sales on cash register
• Received and distributed orders.
• Handled money and figured daily sales.
• Maintained sanitation of dinning area and restocked depleted supplies.
Education History
Completion Issuing Location Qualification Course
Date Institution of Study
Louisiana Delta Monroe, 3 Years of College or a Applied
Community LA Technical or Vocational Science
College School
• An active member of the Sci-quest Science Club where I held
the position of Vice President.
• Was selected to receive an extended education course offered
and funded by the NSF where I was awarded a Certificate of
Excellence for the learned material.
• Obtained a Certificate of General Studies
• Maintained continuous GPA of 3.0 or higher. (Obtaining name
placement on the Dean's List and the Chancellor's List)
05/2003 Richwood High LA High School Diploma General
School
• Involved in the General Co-operative Education program that
provided me employment that improved my work ethics.
Additional Information
I am avaliable for weekends and can work more than 40 hours a week. (Holidays
IF Needed) I also enjoy working in versatile and fast pasted environments.
Contact this candidate