Business Analyst

CURRICULUM VITAE

*, ********* *******,

B/h Dhananjay Tower,

Satellite,

Ahmedabad-380051

Tel(R): 079-********

Mob: +919*********

Email:*******@*****.**.**

Viraj Dave

Career Objective: To forge a career in a globally recognized I.T. firm where m y

intellectual growth is promoted & I get an opportunity to apply the skills I have acquired

a nd hone them further.

Educational Qualification:

Course School/Collage Board/University Year of Passing

M.Sc.(IT) Kadi Serva Vishwavidyalaya Kadi University jun-2010

(K.S.V.)

B.C.A. Xavier’s Institute of Gujarat University April – 2008

Computer Application

HSC Shraddha Vidyamandir GSHSEB 2005

SSC Samarth High School GSEB 2000

Software Skills:

Languages : C, C++, VB.Net, PHP, Unix Shell script, VRML, SQL

Web Technologies : HTML, Java Script, ASP.Net, VB script

Database : Oracle, MS Access

Software : Visual Studio 2008, Macromedia Flash, Adobe Photoshop

Operating Systems : Windows XP, Vista, Linux

Academic Projects:

1) Inventory Management System

Duration : T.Y. BCA

Language & tools : Visual Basic 6.0, MS Access

2) SMS Application

1st semester [M.Sc. (IT)]

Duration :

Language & Tools : ASP.NET2.0 & MS Access

3) Payroll System

2nd semester [M.Sc. (IT)]

Duration :

Language & Tools : ASP.NET2.0 & SQL 2000

4) Customize Management Information System

3rd semester [M.Sc. (IT)]

Duration :

Language & Tools : ASP.NET2.0 & SQL Express

5) ERP system [ IN INTERNSHIP ]

Duration : 4th semester [M.Sc. (IT)]

Language & Tools : SAP Basis

Experience:

1. eClinicalWorks India Pvt. Ltd, Ahmedabad – Software Specialist, September/2010 –

July /2012

I had worked with the eClinicalWorks as a Software Specialist. I was working in technical

support department. I have expertise in the domain of IT. Have fair knowledge of

negotiating and troubleshooting the technical queries.

Project: Comprehensive EHR, Role: Technical Account Manager

We have our head quarter in Westborough. We co-ordinate with the practices and the

providers there and we solve their issues related to our software at their end.

Delivered world class customer services and build customer satisfaction with loyalty. Provide

the first class resolution (fcr) to customer’s issue. Assist customer with their query related to

their accounts and login’s worked on SAAS environment and CISCO networking.

Build customer expectations by providing the resolution and required information about the

issues and new products as well as existing products and its features.

Appreciated by, client, team leader and management for creating positive environment within

the team and as being one of the strongest as compared to other team members.

2. Softweb Solutions Inc. [Priya softweb Pvt Ltd]: Business Analyst, August/2012 –

September 2014

I was working with Softweb Solutions. I was working as a Business Analyst. The H.O. of our

organization is in Elgin, Illinois. I was involved in presales and post sales activities as well.

I had developed some in-house mobile apps which includes Zuna – Digital Product Catalog,

Clauditor – Cloud Server Management which can be utilize by cloud service users and as well

as providers. I worked with the Mobile solutions which was HR Management applications.

There was Document Management System called DMS which was developed for iOS and

android as well. I had worked for the Expense Report Management application to manage

users expenses and it had been developed in iOS, Android and Windows.

I have worked on the one of the project related to real estate and property dealing. Lastly I

was involved with the Rexroth – bosch group for UI of their mobile application and

Fujifilms for the ecommerce development.

• Assessing Client Needs.

• Experienced in preparing excellent documentation on business requirements

• Expertise in system design and development required for business process

• Wireframe making Business Requirement Document, Function Requirement Document

• Vast experience in Project and Operations Management

• Requirement gathering from client and be a liaison between team an client

• Wide knowledge in re-engineering concept

• Good written and oral communication

• Experienced in Project Management, Business Analysis, Business Modeling.

3. Excellence Infocome: [Since November 2014]

Currently I am working with Excellence Infocom Pvt. Ltd as a Business Analyst. I am

working over here for the existing product.

I am working with the direct higher management, and need to work on required things

which include release notes, documentations and FRS updations.

Personal Profile:

Name : Viraj P Dave

10th Nov 1984

Date of Birth :

Sex : Male

Marital Status : Single

Nationality : Indian

Languages Known : English, Hindi and Gujarati

Father’s Name : Pankajbhai R Dave

Personality Profile:

Over here, I can include these qualities analytical, creative, imaginative, hard working,

enterprising, inquisitive, pragmatic, sociable and good communication skills.

Declaration:

I hereby declare that the information given herewith is correct to my knowledge and I will be

responsible for any discrepancy.

Viraj Dave

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