Customer Service Manager

Martin M. Lopez

**** * ***** ****** **

Tolleson, AZ 85353

Cell: 623-***-****

EXPERIENCE:

Piedmont Airlines Phoenix, Az

**/**** – current

Ramp Agent

Responsible for off loading and up loading the aircraft, marshal in aircraft, push out aircraft, and service

aircraft such as commissary and lavatory services.

FedEx Express Phoenix, Az

03/2013 – 07/2013

Package handler

Responsibilities were to off loading packages from trailers and containers and upload them into new

containers.

FedEx ground Tempe, AZ

11/2012 – 03/2013

Package handler

Responsibilities were off load packages from trailers and upload the packages into the drivers vans.

Swiss port Fueling Phoenix, Az

12/2011 – 12/2012

Aircraft Fueler

Responsible for fueling aircraft in a timely manner.

Fry’s Electric’s Tempe, AZ

01/2010 -12/2011

Software Merchandiser

Inventory count down, stocking new inventory, customer service, money handling

Dominos Pizza, Phoenix, AZ

08/2008-07/2010

Assistant Manager

Responsible for the supervision of a staff of eleven people

Assisted in the training of new customer service representatives and Drivers

Prepared inventory report for Managers

Also help prepare food orders.

Harkins Theater 03/2007-08/2008 Tempe, AZ

As a Team Member I worked in concession, usher, box office and door.

AS a Team Leader I supervise the Team Members to ensure a positive movie-going experience for our

guests and handling the cash

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