Stephanie Wilson
Shift Supervisor - Caribou Coffee
Anoka, MN
******************@*****.*** - 763-***-****
WORK EXPERIENCE
Shift Supervisor
Caribou Coffee - Blaine, MN - May 2011 to Present
Supervision and management of team members
• Train new hires and promoted team members
• Provide ongoing marketing and promotional education
• Precise supervision of daily financial handling and reconciliation
• Vendor orders and inventory
• Meet and exceed daily sales goals
• Highly experienced multi-tasker
• Provide an outstanding customer experience
Sales Associate
Target Corporation - November 2010 to May 2011
Fulfilled multiple positions
o Sales Associate
o Price Accuracy Team
o Store Operator
Remote Customer Service Representative
Ukpik LLC - Anchorage, AK - August 2008 to June 2010
Experience with Timberline and Microsoft Office
• Troubleshooting knowledge of NEC Phone Systems
• Technician dispatch and customer follow-up
• Handled existing customer small sales and equipment orders
• Working extensively with customers cultivating ongoing relationships
• Kept detailed customer records
• Accounts receivable and collections
Administrative Assistant
Graybar Electric Co - Anchorage, AK - March 2007 to August 2008
Reception and customer relations
• Experience with SAP and Microsoft Office
• Balanced all purchase orders
• Highly self-motivated
• Filing and data entry
Sales Associate
Arctic Ram Corp - Anchorage, AK - August 2005 to November 2006
Assisted in the setup of new store, The Catwalk.
• Set up new vendors
• Created opening, closing, and cash handling procedures
• Trained new staff
• Precise supervision of daily financial handling and reconciliation
Sales Associate/Key Holder
All Star Wireless - March 2004 to June 2005
Cellular phone and service contract sales
• Precise supervision of daily financial handling and reconciliation
• Quarterly inventory
• Provide an outstanding customer experience
EDUCATION
Associates
Anoka Ramsey Community College
January 2015
Maranatha Christian Academy
June 2003