Customer Service Analyst

Kennia Mendez **** Prospect Av. Bronx, NY ***** Cell: 718-***-****

E-Mail: **************@*******.***

Objective: I am looking for a position in a hotel where I will have the opportunity to utilize my excellent interpersonal skills in welcoming and serving customers, as well as meeting and surpassing company goals.

Education:

UTESA University, Santiago, Dominican Republic Graduated with a B.A. in Busness Administration.

Edificio Empresarial, Santiago: Customer service.

Work Experience:

Malecon Restaurant, Present

Waitress

EDENORTE, August 2013- Frebruary 2015

Claims Analyst.

Analyze claims complaints with the service and follow them to resolve.

Altagracia Cooperative March 2004 - August 2011.

Customer service

Account opening

Financial certificates

Skills:

Proficient in Microsoft Work, Microsoft Excel and Microsoft PowerPoint

Fluent in Spanish

References:

Available upon request

Contact this candidate