Sales Manager
Resume:
Carlun Robinson
**** ***** *** *******, ** *****
Phone: 925-***-**** Email: ******.********@*****.***
Qualifications Summary
An effective communicator who demonstrates knowledge in sales, engineering, manufacturing, process
improvement and technical writing.
Key Strengths and Expertise
Sales Engineering and Technical Support Business Development
Sales Execution and Management Manufacturing Process Development
Product Introduction and Coordination Technical Writing and Review
Product Sales Presentation
Professional Experience
Liberty Mutual Brentwood, Ca. Jul 2013 –
Present
Sales Agent
Selling insurance and financial products and services to commercial and non-commercial prospects.
Executing consultative sales techniques to develop and enhance customer relationships resulting in
greater revenue generation and long term client satisfaction. Coordination of events for prospecting and
client development. Development and execution of marketing plan to increase book of business clients.
Highlight of Responsibilities:
Identify prospective customers using established lead methods to continually build my book of
business.
Counsel and advise prospects and policyholders on matters of protection and coverage
Achieve sales goals including quotes, new sales and renewals in order to exceed expectations
Union Bank, Concord, Martinez Ca. Jan. 2005 – June 2013
Assistant Vice President, Branch Manager
Cultivate and manage new and existing client relationships and their related businesses. Develop a sales
plan for each relationship to provide for a comprehensive client relationship.
Proactively managed a team of relationship bankers to maximize revenue generation for profit and loss
center. Coordination of events and seminars for business development, investment services and mortgage
sales. Executed business to business sales processes.
Highlights of Accomplishments:
Responsible for profit and loss while facilitating growth in both sales and coordinating effective
operating procedures and risk management.
Achieved 152% of lending goal, by pro-actively marketing loan products to prospects and clients.
Achieved revenue and customer retention goals while increasing profitability through relationship
building, outstanding service and referral development.
Managed multiple projects simultaneously utilizing Microsoft Project and Excel spreadsheets for
analysis and on time delivery of project tasks.
Cingular Wireless, Emeryville, Ca. 2003 –
2005
Sales Manager / Project Management
Responsible for all profit and loss center expenditures and revenue generation to meet branch goals.
Analysis of daily financial reporting and inventory control procedures.
Selected Accomplishments:
Managed a team of sales consultants to achieve 1.2 million in sales in 2003.
Achieved numerous sales awards for both volume and percentage of sales.
Responsible for the profit and loss center.
Bell Microproducts, San Jose, Ca. 1996 – 2002
Sales Engineer / Project Management
Executed B2B sales while developing new client relationships. Worked in several positions which include
manufacturing engineer, sales engineer, technical documentation and project manager. Initially recruited
to develop operations processes and improve overall product quality and test procedures. Succeeded in
developing training materials for 28 different products on multiple product lines.
Selected Accomplishments:
Executed sales presentations and product quotes for industrial Value Add Division. Initiated sales
generation through telemarketing and updating existing customer configuration.
Developed and managed project plans for new product introduction which included resources,
materials and scheduling. Utilized Microsoft Project and excel for analysis and to keep projects
on schedule. Assisted in facilitating incoming RFI and RFP process for the Value Add Division.
Supervised manufacturing team and generated technical documents as the main processes
generation resource.
Lead facilitator coordinator of cross-functional development team, which included sales,
engineering, quality control and production, to enhance on time delivery percentage by 17%.
Education
Property, Casualty and Life Licensing (WebCe) State of Ca. 2013
Liberty Mutual
Business Lending Academy Northern, CA 2008
Union Bank
Management Training Program Northern, CA 2005
Union Bank
Master of Science in Computer Information Systems San Jose, CA 2002
University of Phoenix
Bachelors of Science in Business Administration San Jose, CA 1997
University of Phoenix
Associate of Electronic Engineering and Computer Science San Jose, CA 1988
Heald Institute of Technology
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