Customer Service Nursing Home

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[Type the document subtitle] Public

HEWLETT-

MICHAEL A. WOODS

PACKARD

COMPANY

Michael A. Woods

*** * **** *** ********, WI 920-***-**** *******@*****.***

Highlights & Qualifications

-Experienced in customer service

-Experienced in outbound and inbound call centers

-Forklift –Standing & sitting

Work History

Packaging Associate August 2012 – December 2012

Menasha Packaging (Temporary placed by Elite Staffing) Neenah, WI

Packaged merchandise and prepared it for shipping

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Labeled boxes to customers based on job orders

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Performed quality control to ensure product was customer ready

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Ran tape machine to finalize process of order

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Palletized product and communicated line leads

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Crew Member May 2008 – October 2008

Wendy’s Neenah; Appleton, WI

• Provided efficient customer service

• Prepared food to customer orders

• Cleaned and sanitized following safety standards and State health guidelines

• Processed orders and payments

• Greeted customers

Telemarketer October 2005 – April 2006

Xentel Milwaukee, WI

• Called potential donators to generate business

• Took detailed and accurate information from customers

• Made cold calls to generate more business

Dietary Aide April 2005 – October 2005

River Hills West Nursing Home Pewaukee, WI

• Prepared patients trays accurately to ensure strict diet orders

• Created a clean and healthy working environment

• Picked up trays from each department

• Cleaned and sanitized work areas, equipment, utensils, and dishes

• Stored food in designated container and storage areas to prevent spoilage

• Placed food trays over food warmers for immediate service

Michael A. Woods, page 2

718 W Bell Ave Appleton, WI 920-***-**** *****.**@*****.***

Park Worker June 1996 – August 2004

Milwaukee County Park System Milwaukee, WI

• Sold tickets and collected fees from customers

• Sold and served refreshments to customers

• Provide proper upkeep of sidewalks, driveways, and parking lots

• Removal of lawn waste and trash

• Removal of hazards waste in playground area

Exopak October 2009- Nov 2009

Stand up forklift

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General labor

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Kept ink full for printing machine

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Menasha packaging Folding Carton Group

Driving mobile pallet jack

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General Labor

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Controlling the skid turner

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Machine Helper Comco

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Education

Milwaukee Area Technical College

Gill Tech Academy of Cosmetology

Contact this candidate