SELINE ERNEST EMAIL:

acpcfo@r.postjobfree.com

MOBILE: +91-809*******

CAREER OBJECTIVE:

To pursue a career in a well-established, challenging environment where my

knowledge can be honed, shared, and enriched which will contribute to the

company's growth and in turn ensuring personal growth within the

organization.

EXPERIENCE SUMMARY:

. Having around 6.5 years of experience in Software Testing at all levels -

Sanity, Functional, Integration, Regression, System and UAT

. Experience in Functional Testing based on Business Requirements and

Specifications

. Well-versed in SDLC / STLC concepts and Software Testing methodologies

. Worked on Siebel Configuration

. Good knowledge on "Siebel Loyalty" Functionality

. Preparing Test Plan, Test Scenarios, Test Case and Bug Reporting

. Experience in working with Agile Testing, Waterfall Testing and Prototype

Testing

. An understanding on the Agile Framework (Daily Standup, Sprint Planning,

Dry Run, Demo, retrospective meetings)

. Exposure to Retail, Airline & Banking Domain

. Involved in Web Services Validation using SOAP UI

. Worked with Quality Centre (QC) and Defect logging /tracking using

Bugzilla Tool

. Effective Team player with good communication and Interpersonal skills

EDUCATION:

B.Tech (Information Technology) from Rajiv Gandhi College of

Engineering & Technology, June 2007, passed with an aggregate of

81.10%

ORACLE CERTIFICATION:

. Oracle Certified 'Siebel 8.0 Core Consultant'

. Oracle Certified 'Custom Class- Siebel Apps PRV'

WORK EXPERIENCE:

. Employed with ITC Infotech as Associate IT Consultant from August 2009 to

June 2014

. Employed with Birlasoft India Private Limited as Associate Software

Engineer from August 2007 to March 2009

INTERNAL TRAINING:

. Automation Testing Tool- Quick Test Professional (QTP)

. Integrated Siebel Loyalty Certification Programme

. Induction Program

. SQL and DBMS concepts

. Process Championship Workshop

REWARD & RECOGNITION:

. The Best Team Award for 'GE Comfin Siebel - CSE Project' in recognition

of outstanding contribution to Birlasoft.

. Certificate of Appreciation for exemplary work done in Siebel

Configuration/Testing in the project "Mexicana" - ITC Infotech

. Certificate of Appreciation for Siebel Testing in COE SimpliFlyer Project

(Internal Assignment) - ITC Infotech

PROJECT DETAILS:

PROJECT 1:

Client : Landmark Group, Dubai

Duration : Nov 2011 - June 2014

Environment : Siebel Loyalty 8.1.4 and Oracle 10g

Role : Test Lead

DESCRIPTION:

The Landmark Group's loyalty Shukran program has been introduced in July

2010, to enhance relationship with customers across various brands. With a

'customer first' focus, the program have achieved leadership status in the

retail segment - confirmed by a large member base and active redemption of

rewards. Landmark Loyalty Programs offer distinct privileges to its members

from added value, savings and rewards to all members registered in Loyalty

program.

RESPONSIBILITIES:

. Involved in the Planning, Monitoring, and Control of the testing

activities and tasks

. Review the team's User Stories from the Product Backlog during sprints

. Planning done on team member's workload, scope/requirements and

reporting to the Test Manager

. Estimated on Story Points and Velocity

. Taken responsibility for areas in the Test plan /sprint and worked

with others to complete the tasks assigned to the team

. Experienced in preparation of Test scenario, Test data, Test execution

plan, Test completion report, CR impact analysis

. Worked on various Loyalty functionalities like Card Generation

Process, Member Enrollment Process, Voucher Process,

Accrual/Redemption Process, IEB Process

. Integration done using Soap UI on the following like Member Module,

Voucher Module, Invoice Module, IEB Module

. Mentored resources in the team and allocated work to team members

. Performing updates to the existing test scripts based on the

enhancements in the application

. Created Traceability matrix and managed the co-ordination of the

preparation activities

. Worked within a time-box period as part of the sprint cycles

. Dry Run and Demo is been presented on every Sprint

. Defects were tracked, reviewed, analyzed and compared using QC

. Providing Test status updates and daily test progress reports

. Involved in Retrospective meeting at the end of every Sprint

PROJECT 2:

Client : Qantas Airlines, Australia

Duration : March 2010 - Sept2011

Environment : Siebel 8.1

Role : Senior Tester

DESCRIPTION:

Qantas is widely regarded as the world's leading long distance airline and

one of the strongest brands in Australia. Qantas continues to provide

outstanding service to its customers and is at the forefront of the

international civil aviation industry. LION is a Siebel Loyalty

Implementation based on Siebel 8.1 module.

RESPONSIBILITIES:

. Involved in Requirement Analysis, Prepared Test Scenarios, Executed

Test Scenarios, Test Result Reporting and Defect Tracking

. Performed Functional and Regression Tests extensively and coordinated

with respective downstream systems to get the signoff for the

scenarios

. Interacted with the client, component teams and Development team for

day to day activities

. Worked on various Loyalty functionalities like Member Enrollment,

Member Authentication, Manual Point Adjustment, Payments & Refunds

Process across Application

. Providing support to other team members on test cases designing

. Maintained and Monitored Test cases, Test execution and defects

. Interacted with the client, admin and Development team for day to day

activities

. Test Data preparation for positive and negative scenarios

. Verified the Fixed CRs and tracked the same to closure

. Defects were tracked logged, tracked and reviewed using Bugzilla

. Providing Test status updates and daily test progress reports

PROJECT 3:

Client : Mexicana Airlines, Mexico

Duration : August 2009 - February 2010

Environment : Siebel 8.1

Role : Tester

DESCRIPTION:

Mexicana Project handles various processes of Member Management, Program

Administration and Partner Administration through Siebel Loyalty

application which will be used by the Business users of Siebel Loyalty to

validate against their expectations.

RESPONSIBILITIES:

. Performed the tasks of documenting and updating testing requirement to

test managers

. Worked on various Loyalty functionalities like Point Purchase, Points

Transfer, Points Reactivation, Gift Points and Email Functionality

across application.

. Performing System and User Acceptance testing of the Application

. Providing support to other team members on test case designing

. Defects were tracked logged, tracked and reviewed using Bugzilla

. Review each other's work, including test specifications, defect

reports and test results

PROJECT 4:

Client : GE Commercial Finance (EEF MR1, EEF MR2, EEF ER3)

Duration : August 2007 - March 2009

Environment : Siebel 7.8

Role : Tester

DESCRIPTION:

Siebel Financial Services Application was built for Capital Solutions

Europe (CSE). There are periodic releases of this application with new

additional requirements. In Maintenance and Enhancement Releases EEF MR1,

EEF MR2 and EEF ER3 in which new additional requirements were incorporated

in the application.

RESPONSIBILITIES:

. Understanding SDLC and the functionality of application from the Use

Cases

. Writing the test cases derived from the Business Functional

Requirements

. Manually executing the Test Cases for Functionality to achieve initial

stability of the application

. Participating in daily review meetings to counter daily problems

. Following up with the developers for fixing the bugs

. Working with the Development and Product groups in problem analysis,

reproduction and resolution

. Communicating with the Business Analyst for Change Request if desired

by them for improving the usability of the application

. Performing Integration, System and Regression Tests

. Perform peer review of test cases designed by team member

. Analyzing and verifying the test results for each and every aspect of

the functionality

. Excellent communicator with ability to work cooperatively in a team

environment

SOFT SKILLS:

. Effective Team player with good communication and Interpersonal skills.

. Confident, capable, industrious-work equally well in self-directive

environment and as a team member.

. Quick learner, good written and oral communication skills.

. Exposure to Client interactions

PERSONAL DETAILS:

Name : Seline Ernest

Sex : Female

Date of Birth : 27-12-1985

Nationality : Indian

Languages Known : English, Tamil and French

Marital Status : Single

Father's Name : Mr. Dennis Ernest

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