Customer Service Medical
Resume:
Janice Mendez Bacarro
** ******* **. ***. * Toronto ON M6C 2L7
Tel No: (1-416-***-**** E-mail: ******@*****.***
SKILLS AND Proven record of reliability and responsibility.
CAPABILITIES Remain calm and professional throughout critical
incidents.
Strong analytical skills, capable of assessing
conditions and implementing appropriate
intervention.
Resourceful problem solver capable of implementing
solutions to complex problems.
Possesses satisfactory interpersonal skills
Can easily adapt to work and can work under
minimum supervision
WORK EXPERIENCE Can easily develop rapport with people and
possesses positive work attitude
August 5, 2012 - April 22, 2014
Staff Nurse, Intensive Care/Management Unit
Medical Center Manila
United Nations Ave., Gen. Luna St., Ermita,
Manila, Philippines
Assigned to provide total patient care for 2-3
patients in the Intensive Management Unit.
Assisted with the admittance and discharge of
patients.
Performed clinical tasks according to hospital
policies.
Assessed patient conditions every hour and advised
of changes in status.
Monitored and maintained patient charts.
Assisted patients and family members in the
education of health care needs.
Assisted in the orientation of new staff members.
December 3, 2010 - August 5, 2012
Staff Nurse, General Nursing Unit
Medical Center Manila
United Nations Ave., Gen. Luna St., Ermita,
Manila, Philippines
Assigned to provide patient care for 10 patients
in the General Nursing Unit.
Assisted with the admittance and discharge of
patients.
Performed clinical tasks according to hospital
policies.
Assisted in the orientation of new staff members.
Assessed patient conditions and advised of changes
in status.
Monitored and maintained patient charts.
Assisted patients and family members in the
education of health care needs.
Interact with departments regarding patient care.
June, 2010 - December 3, 2010
Nurse Trainee
Medical Center Manila
United Nations Ave., Gen. Luna St., Ermita,
Manila, Philippines
Assisted nursing staff in the care of all patients
including bathing, changing and feeding.
Assisted nursing staff with the admittance and
discharge of patients.
Assisted nursing in the carrying out of doctors'
orders.
November 4, 2009 - March 4, 2010
Volunteer Nurse
Mary Chiles General Hospital
Dalupan St., Sampaloc, Manila, Philippines
Assisted nursing staff in the care of all patients
including bathing, changing and feeding.
Assisted nursing staff with the admittance and
discharge of patients.
Assisted nursing staff in giving medications to
patients.
SEMINARS ATTENDED
Advance Cardiac Life Support, CardioPulmonary
Resuscitation
Medical Center Manila,
Ermita, Manila, Philippines
August 10, 2013 Validity until: August 10,
2015
Basic Life Support
Medical Center Manila,
Ermita, Manila, Philippines
March 16, 2013 Validity Until: March 16,
2015
Intravenous Therapy Training
Martinez Memorial Hospital
Maypajo, Caloocan City, Philippines
October 6-8, 2010
EDUCATION
April 24, 2014 - Present
Student, Intensive English for Customer Service &
Retail
Kaplan International Toronto
June 2005 - October 2008
Graduated, Bachelor of Science in Nursing
Emilio Aguinaldo College - Manila, Philippines
GWA: 1.78
Awards:
Florence Nightigale Awardee
Academic Excellence Awardee - Gold
Clinical Proficiency Awardee - Gold
2001 - 2005
Graduated, Bachelor of Arts Major in Political
Science
University of the Philippines Manila
1997 - 2001
Jose J. Leido, Jr. Memorial National High School
Calapan City, Oriental Mindoro, Philippines
1990 - 1997
Adriatico Memorial School
Calapan City, Oriental Mindoro, Philippines
PERSONAL DATA Born on December 29, 1984
Stands 5 feet 4 inches
Civil Status: Single
Religion: Roman Catholic
Contact this candidate