Lizette Flores
Houston TX, 77037
****.***@*****.***
Objective:
To make it my first and foremost goal to use my skills, training and experienced background to contribute to the progress, growth and success of a company that values good customer service. Motivated customer service representative and retail experience in a past-paced environment
Experience:
NCO Group Humble TX US 2008
Customer Service Telesales Representative I have worked as a bi- lingual customer service / sales representative for 5 years in a call center handling incoming calls of customers who call inquiring technical problems or warranty exchanges or billing issues. I have experience at handling office equipment and clerical duties.
Education:
South Park Academy Houston TX US 2003
Skills:
I have worked as bilingual customer service/sale rep, Great at resolving conflicts with patience towards the customers.
I am a fast learner
Professionally processed 50 calls per day, providing information and service to ensure customer satisfaction.
Additional Information:
As an experienced Professional, I have adapted successfully to my working environments and have worked well with and left a positive impression on my co-workers. Confident and eager to succeed.
Earned "Top Seller" for two consecutive quarters in 2012. Provided daily support as company's only bilingual Spanish/English customer service representative.