Engineer Technical Support
Resume:
Dequaiver Terrell Williams
Miramar, Florida 33025
*********.*@*****.***
OBJECTIVE
To obtain a position that will enable me to advance my experience and knowledge
in the computer technology field.
CERTIFACTAIONS
2013 Comptia A+ Certified
• COMP001020653948
SKILLS
Proficient in the following systems and programs:
• Microsoft Office 2003/ 2007/2010/2013
• Server 2008 / 2012
• Windows NT, 95, 98, 2000, ME, XP, Vista, 7, 8/8.1, 10
• Mac OS 9 and 10
• Skillful Virus Removal and Advanced Wireless & Wired Networking.
• Knowledgeable in Removal and upgrade Hardware/ Software.
• Proficient in data recovery and backup.
EDUCATION
Present Florida Southwestern State College
• AS: Programming and Analyst
1997 2001 Miami Northwestern Senior High
• High School Diploma
WORK HISTORY
Present Advanced PC Repair
Freelance On Site Technician
• PC Training
• Hardware Upgrade & New PC Setup
• Home Theater Installs
• Hard Wire Drops/Installations
Teleperformance ASD
2010 – 2011
Technical Support Engineer
• Portable Device Support
• Solve Printer Issues
• Reinstall or Upgrade Windows Platforms
• Reconnect User's Internet or Wireless Service
2009 Circuit City: firedog™
In Store firedog Technician
• Remotely remove Viruses from End user's PC
• Solve connectivity issues
• Reinstall or Upgrade Windows Platforms
2007 The Answer Group (TAG)
Technical Support Engineer
• Portable Device Support
• Solve Printer Issues
• Reinstall or Upgrade Windows Platforms
• Reconnect User's Internet or Wireless Service
REFERENCES
Available upon request
Contact this candidate