Customer Service Administrative Assistant

L I N D A A . F O N TA I N E

*** ***** **** ******, ***** Deerfield, MA 01373

413-***-**** (Home) 413-***-**** (Cell)

*****.********@*******.***

PROFILE

WORK

HISTORY

MILITARY

SERVICE

VOLUNTEER

WORK

EDUCATION

• Principal liaison to all clients; correspondence through phone, written

Over 20 years of

progressive office correspondence and in-person contact

administration • Manage daily office operations

experience.

Provide superior Legal Assistant - Brown, Hart & Kaplan, LLP; Amherst, MA

back up support in 1992 - 2007

the areas of law, • Draft and prepare legal documents, including client asset spreadsheets and

finance and real beneficiary designation forms and assemble final executed documents

estate. Applauded • Prepare client billing, prepare and reconcile monthly title policy reports,

for attention to maintain annual corporate filings and draft of correspondence

detail, accuracy and • Administer law office operations, including purchasing; intermediary with

adherence to time- vendors / contractors; marketing

sensitive materials.

• Coordinate real estate closings with clients and opposing counsel,

Extremely

prepare required documents, including title research, draft deeds and recording

computer literate.

documents

Software skills

• Oversee information technology systems for the firm

include:

Administrative Assistant - Commercial Lending; Heritage Bank, Holyoke, MA

Microsoft applications

1990 - 1992

• Prepare lending documents and correspondence; request credit reports

• Input Commercial Lending portfolio information databases for reporting use

Legal Assistant -

Bulkley,

Richardson; Customer Service Representative; Heritage Bank, Northampton, MA

Springfield & 1984 - 1990

Amherst, MA • Open new accounts, research and reconcile customer checking accounts

2007 - 2015 • Generate monthly bank reports and correspondence

• Draft and • Back up teller line, switchboard and safe deposit department

prepare

legal Military Police - U.S. Army, Furth, West Germany

documents, Provided security services for a military nuclear security site; with honorable discharge.

beneficiary

designation Chair, Frontier Regional High School all-night graduation party committee

forms, Chair, high school and college class reunions

correspond South Deerfield Women's Club, scholarship committee, program committee, community

ence and meals Deerfield PTO, fundraising

compile

final Office Administration, Greenfield Community College, Greenfield, MA

documents

for clients A.S., Law Enforcement, Mount Wachusett Community College, Gardner, MA

• Conduct

title Notary Public, Commonwealth of Massachusetts

research,

corporate

research

and annual

filings

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