Sales Customer

RESUME

SARAVANAN.G Mobile: +971-**-*******

E-Mail: **************@*****.*** India Contact: +91-988**-*****

Career Objective:

To establish myself in the environment of business management as a dynamic & effective

resource by knowledge & wisdom, creating an effective team & personal involvement & also to

expand my vision in the real competitive business world which provides me a supportive and

operative learning environment with ample chances to contribute and diversify my knowledge,

skills and also challenges me intellectual and offers me a good potential for future growth.

Executive Summary:

I am a Sales Professional with 2 plus years of experience in Business Development and

Client Servicing in Banking and Finance.

Employment Profile

Union Insurance since 04 Dec 2014 Till date..

Roles & Responsibilities:

Helping UAE peoples to get insured for Self, Spouse, Childrens, Properties and

motors.

Generating revenue for the company.

Sales of Investment products (ULIP & Traditional) and Insurance Products.

As a liaison role between the UIC & Customer.

Increase the % of customer retention.

Provide necessary advices and clarifications to the customer to the product.

Explain features and benefits of various plans to cross sale to existing clients.

Rigorous follow ups with clients for renewal and retention to increase the Persistency

percentage.

Birla Sun Life Insurance Co Ltd since 01 June 2013 - 30 Nov 2014.

Roles & Responsibilities:

Sales of insurance (LIFE) and investment product (ULIP & Traditional Plans).

To meet customers provided an appointment given by RM according to Customers

convenient and suggest a product based on need analysis.

Maintaining relationship & good rapport with Channel Partner (RM) to increase the

business numbers and resolve customer query.

Have a proper track record of received leads and increase leads to meeting ratio, also

meeting to conversion ratio.

Explain features and benefits of various plans to cross sale to existing clients.

Rigorous follow ups with clients for renewal and retention to increase the Persistency

percentage.

Strict adherence to process of Channel Partner and BSLI.

JFW (Joint Field Work) with RMs to help close the deal and convert prospects to

Customer.

Internships:

Worked as an Hr Executive at Bharti Airtel Services Ltd for the period of 6 months

Roles & Responsibilities:

Ensuring HR goals, objectives and initiatives are supported through the implementation

of employee relations strategies, policies and processes.

Creating awareness programs on issues related to EEO, Performance, and Termination

guidelines.

Maintaining good communication and a positive relationship with managers to promote

employee satisfaction and retention.

Developing employee relations strategies to help all levels of management solve

employee relations issues.

Managing employee participation in management decisions.

Dealing with conflict and grievance resolution.

Collective bargaining and health and safety/employee wellbeing.

The Attainments:

Awarded Star Performer in the month of MARCH 2014 in Pan India level.

Highest Premium Collection in the month MARCH 2014 in Pan India level.

Ranked 2nd position for the Fourth Quarter in Pan India level.

Qualified for international trip.

Awarded Star Performer in the month of NOVEMBER 2013 in Pan India level.

Highest Premium Collection in the month NOVEMBER 2013 in Pan India level.

Ranked 5th position for the Third Quarter in Pan India level.

Awards and Achievements:

Have won 3rd Place in MAR-ZZARD during the inter college competition held at

SRM B School.

Have won 3rd Place in SELL n WIN during the inter college competition held at

SRM B School.

Have won 2ndPlace in BRANDATHON during the inter college competition held at

SRM B School.

Have won 1stPlace in BUSINESS QUIZ during the inter college competition held at

St. Peters College of Engineering.

Areas of Expertise:

Cold calling:

Cold calling is a technique whereby a salesperson contacts individuals who have not previously

expressed an interest in the products or services that are being offered, as opposed to warm

calling. Cold calling typically refers to phone calls but can also entail drop-in visits, such as

with door-to-door sales people.

Telesales:

Telesales is a service activity that you use to sell your products or services to customers directly

over the telephone. In telesales, no further contact is required and the entire selling process,

including the payment transaction, can be completed during a single telephone call.

Customer focus:

Customer Focus: Identifying and responding to current and future customers needs. The ability

to provide excellent service to internal and external customers.

Retail sales

Key Skills:

Self-motivated individual with strong work ethics.

Team Player with strong Communicational and Interpersonal skills.

Straight forward open Minded Character.

Academic Qualification:

DEGREE INSTITUTION YEAR OF PASSING %

M.B.A SRI SAIRAM ENGINEERING COLLEGE NOV 2013 7.4

BHARATH COLLEGE OF SCIENCE AND

B.Sc., MAY 2010 73.68

MANAGEMENT

12th PRIVATE JUNE 2007 45

10th PARI VALLAL MATRIC. HR. SEC. SCHOOL MAY 2005 60

Personal Profile :

Date of Birth : 11/11/1989

Age : 25

Fathers Name : Gnanimuthukaruppan. R

Gender : Male

Nationality : Indian

Religion : Hindu

Marital Status : Single

Language Known : English, Tamil and Hindi.

Passport Number : M1255082

Current Location : Dubai, United Arab Emirates

Declaration:

I hereby acknowledge the above information is true to the best of my knowledge.

Date: (SARAVANAN.G)

Place:

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