Data entry, loan processing, recpetionist, billing
Resume:
PATRICIA STRICKLAND
Anderson, Indiana 46016
April 2014 March 2015 Fedex Freight Anderson, Indiana
Responsibilities: Driver check in clerk/billing. In charge of ensuring compliance for driver’s in
accordance to correct Bill of Lading’s. Imaged bill of ladings according to company direction.
Ensured compliance for hazmat bills. Able to multi task while billing and checking in drivers.
Aug. 2012 Oct. 2013 Xerox Anderson, Indiana
Responsibilities: Inbound/outbound call center. Provided excellent customer service by
explaining billing and plans available for their Verizon cell phones. Assisted in
trouble shooting devices. Able to respond to 60 85 calls per day.
Feb. 2012 Aug. 2012 Companion Animal Medical Center Carmel, Indiana
Responsibilities: Scheduled appointments. Escorted patients and owners to the appropriate
exam room. Opened/closed hospital. Balanced and ensured deposit was correct. Sterilized
exam rooms. Educated owners on medical insurance offered for patients.
Mar. 2007 Dec. 2011 USAA San Antonio, Tx.
Responsibilities: Home Equity/Mortgage loan processor. Pipeline of over 50 loans at any time.
Worked independently in processing applications in a timely manner. Scheduled appraisals
and worked with title companies. Analyzed income, appraisals and titles to qualify potential
applications for lending policies. Had underwriting authority for loan amounts up to 350,000.
Sent out closing documents for signing.
Jan. 2007 Mar. 2007 Regis Hair Styling San Antonio, Tx.
Responsibilities: Hairstylist.
Sept. 2006 Nov. 2006 Amerifund Smart Homes La Verne, Ca.
Responsibilities: Home Equity/Mortgage loan processor. Worked with title companies and
ordered appraisals. Prepared loans to submit to wide range of mortgage companies in order
to get best possible program for borrower. Assisted loan officers in gathering all information
needed to submit to approved mortgage company. Licensed notary in state of California.
Mar. 2005 Sept. 2006 United Liberty Funding Glendora, Ca.
Responsibilites: Home Equity/Mortgage loan processor. All aspects in processing loans.
Owned and ran company. Office manager.
Mar. 2003 Mar. 2005 First Security Mortgage Monrovia, Ca.
Responsibilities: Started as a telemarketer and quickly moved into a receptionist role.
Answering phones and assisting callers to the correct department. Promoted to loan
processor. Assisted loan officers in submitting all information needed to send to various
lenders for best program available. Acted as liason between loan officers and lenders. Pipline
consisted of 30 60 loans at any time. Closed 20 30 loans per month.
Mar. 2000 Mar. 2003 Visible Changes San Antonio, Tx.
Responsibilities: Hairstlist. Trained all incoming stylist in regards to the Visible Changes
system of cutting hair.
Feb. 1998 Mar. 2000 Bexar County Sheriff Dept. San Antonio, Tx.
Responsibilities: Jail guard. On the ‘Special Emergency Response Team’ that responded to
any emergencies within the jail.
1989 Feb. 1998 Visible Changes San Antonio, Tx.
Responsibilites: Hairstylist
1987 1989 Newby’s San Antonio, Tx.
Responsibilities: Hairstylist
1982 1987 Great Expectations San Antonio, Tx.
Responsibilities: Hairstylist
Education: 1981-1982 John Jay High School San Antonio, Tx.
1978-1981 San Antonio Beauty College San Antonio
Tx.
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