Medical Insurance
Resume:
Michelle Galloway
Cambridge, MD 21613
***********@*****.***
Availability: Job Type: Permanent, Detail, Multiple Appointment Types,
Telework
Work Schedule: Full-Time
Desired Locations: United States
Work Experience: Annapolis Police Department
199 Taylor Ave
Annapolis, MD 21401
11/2002 – 08/2014
Salary: 47,000 USD per year
Hours per week: 35
Records Specialist/Warrant Clerk
Duties: --Serves as a liaison between the Annapolis Police
Department, Anne Arundel County Courts, Juvenile
Services, Public Works, Department of Transportation,
Maryland State Police, Anne Arundel County Police
and FBI.
--Provide accurate and timely advice on procedures,
reports, requirements, background checks and other
matters necessary to implement instructions and
policies.
--Prepare for and transmit insurance claims,
subpoenas, police reports and incoming reports.
--Create and maintain calendars for officer’s court
schedules and juvenile hearings.
--Respond to inquiries on case status and procedures
for filing documents.
--Drafts emails, electronic communications and other
correspondence.
2
--Screen callers and visitors
--Resolve requests as well as complaints
--Read and distribute incoming materials
--Enter all related warrants, subpoena and summons
--Prepare warrants for officer’s to take to the street
--Oversee all clerical/administrative problems related
to the office
--Applies knowledge of various automated system
such as NCIC, In Pursuit, Meters, CJIS, MS Word,
MS Office, Excel, and Word Perfect.
Anne Arundel Medical Center
2001 Medical Pkwy
Annapolis, MD 21401
2/2000 – 10/2002
Salary $10.00 hr. USD Bi-weekly
Hours per week: 40
Radiology Scheduler/Anne Arundel Diagnostics
Breast Center
--Schedule patients for exams, and input/update
patient information in the medical system.
--Perform insurance verification and authorizations.
--Scanning insurance cards and collecting copayments.
--Cross-trained and helped in other departments if
needed.
--Participated in various projects and/or meetings, and
completed other tasks as assigned by management.
--Answer phones and directing patients.
North Arundel Hospital
301 Hospital Drive
Glen Burnie, MD 21061
2/1998 – 1/2000
Salary $7.52 hr. USD Bi-weekly
Hours per week: 40
Transporter
--Transported and escorted patients to and from the
radiology department to the emergency room, patient
nursing floors, and other departments, while providing
patient care as needed during that time interval.
--Assisted Radiology Technologists in moving patients
from stretchers, hospital beds, and wheelchairs to the
X-Ray tables.
3
--Worked closely with nurses and other hospital
personnel in providing prompt and courteous
transportation of patients to expedite their care while in
transport and courteous transportation of patients to
and from the department.
--Performed other duties as assigned by the supervisor
or nurses.
--Retrieved medical records, labs, supplies and
medications.
Education: Anne Arundel Community College
Arnold, MD
West Virginia State University
Institute, WV
Major: Criminal Justice
Fleet Business School
Annapolis, MD
Studied: Microcomputers
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