Experienced administration
Resume:
Sarah Seamans
Scranton PA 18509
**********@*****.***
EXPERIENCE:
*/****-******* ******** ******- Barre PA
Commercial Account Specialist
Manages a book of business for existing commercial accounts. Places telephone calls to handle all aspects of commercial customer accounts. Cultivates and maintains on-going customer relationships. Maintains customer database through accurate and timely data entry. Answers inquiries, resolves problems, promotes and sells products/services. Generate sales leads. Provides first line support and coordination of commercial account activities for Business Development Reps. Creates and reviews commercial service agreements, sells new business to existing accounts, and converts accounts to a higher level. Follow up on commercial customers during renewal period. Effectively present information to customers, clients and other associates in the organization. Contact customers regarding outstanding balances on commercial accounts.
4/2011-12/2014 UPS Dunmore PA
Senior Collections Associate
Communicate with customers regarding delinquent balances using formal and informal methods. Identify and prioritize issues impacting payment. Daily interaction with key client personnel. Work with Account Managers and Program Managers to keep current with any client/customer changes. Perform root cause analysis and problem resolution. Develop, create and analyze collection and A/R reports.
3/2000-4/2011 Fortis Institute Scranton PA
Registrar/ Massage therapy Department Chair
Responsible for the ordering of textbooks, running reports, maintenance of student files for entire Institute, assist the Director of Education in all daily activities, scheduling. Assist the Business office manager with accounts payable/receivable, collections, student payments, and deposits for the Institute.
As the massage Therapy Department Chair, I was responsible for the, supervision of instructors, as well as scheduling. Perform several administrative duties. As an instructor I was responsible for the students hands-on and grading to determine qualifications, supervising several students, scheduling appointments, handling of money, and keeping filing updated. Opened an in-house clinic where the students perform massages public
6/2001 -5/2005 Carbondale Chiropractic Center Carbondale PA
Massage Therapist/Chiropractic Assistant
In my position I was required to perform professional massages to clients, I assisted the Dr. with patient
charts, x-rays, re-examinations, handled new client consultations. Assisted in the front desk position, answering
telephones, scheduling appointment, patient call backs, filing, and other basic office duties.
EDUCATION:
4/1999 Allied Medical and Technical Careers Edwardsville PA
Certification Massage Therapy
Knowledge and Skills:
• Display strong organizational skills.
• Advanced skills in MS Office applications.
• Possess strong communication skills with the ability to effectively and professionally present information
• Capability to analyze and prioritize work.
• Excellent problem-solving skills.
• Acquired systems knowledge and certification as required.
• Self-directed, self-motivated individual with a personable demeanor.
• Detail oriented with strong organizational skills.
Contact this candidate