Manager Assistant

HENRY BATISTE, MPA, BSRT ACHE

**** ********* **

New Orleans, LA 70122

504-***-**** Mobile

***.***@*****.***

Director of Operations

Summary:

Academically, I have a Bachelor of Science in Healthcare Management and a

Master of Public Administration. In addition, I also completed 27 post

graduate hours of a Master of Science Radiologist Assistant's program with

extensive research in Nephrogenic Systemic Fibrosis and Age Appropriate

Conscious Sedation in MRI.

Professional administrative accomplishments applicable are:

. Established on-the-job training programs for military radiologic

technologists at National Naval Medical Center (NNMC) in Bethesda,

Maryland

. Designed ARRT exam study program (based on Charity Hospital's

Radiologic Technology curriculum)

. Implemented staff development program, ARRT military staff

certification went from less than 5% in 1988 (when I arrived at

NNMC), to 98% in 1999

. Established a 'Shadow' collaboration program between Edison

Healthcare Careers (Wheaton High School) and NNMC Bethesda 1993-1998

. Voted 'Best Anatomy Lecturer' by students six years in a row from

1993-1998

. Provided oversight, and strategic plan for staffing during major

military operations

. Received leadership awards to include, "Letter of Appreciation"

President GHW Bush, 'Outstanding Young American' 1996 and 1998

. Implemented TQL and CQI processes/procedures, and performance metrics

that increased productivity and decreased staff turnover

Education:

Florida State University, Reubin Master of Public Administration,

O'D. Askew School of Public GPA 3.57 Strategic Planning -

Administration and Policy- Public & Healthcare Policy

Tallahassee, FL August 2009

Bloomsburg University of Master of Science Candidate, GPA

Pennsylvania - Bloomsburg, PA 3.3, Radiologist Assistant

Southern Illinois University at Bachelor of Science, GPA 3.4

Carbondale - Carbondale, IL Healthcare Management - May 2006

Charity Hospital School of Radiology Technology, Certificate

Radiology - Radiographer RT(R),ARRT - July 1988

New Orleans, LA

American College of Healthcare Executive

FSU Graduate Chapter - Golden Key International Honour Society

Pi Alpha Alpha Public Policy Honor Society, Linked In Group Manager

Research and Field Experience:

2009 FSU Graduate Thesis - "The Impact of Indigent Care on Public

Hospitals and Local Government"

2007 Bloomsburg University - Pharmacology Presentation: Effective Age

Specific Conscious Sedation for MRI Patients.

2006-2007 Bloomsburg University - Radiologic procedures, MRI and CT image

interpretation and conscious sedation

2007 Bloomsburg University - Graduate Thesis- Research Project:

"Relationship between Gadolinium, Nephrogenic Systemic Fibrosis,

and Diabetes Mellitus."

Experience:

New Orleans East Hospital - New Orleans, LA

MRI Technologist

. Designed MSK, Neuro, and body imaging program and protocols at a start-up

hospital

. Marketed MRI, established business relationships between department,

referring physicians, medical staff and community

. Setup QA program, and ACR MRI compliance protocols for initial Joint

Commission Survey

. Provided public relations as a frequent speaker with the CEO and Senior

leadership

. Spoke on program with the Mayor of New Orleans and hospital CEO for a

Workforce Development and public private collaboration venture

Medical Technology Imaging - Atlanta, GA/Tallahassee, FL (1999 - 2012)

Radiographer MRI/CT

. Performed MRIs, CTs and radiographs prn as a locum tenens technologist in

metro-Atlanta area hospitals.

Thomas Reed Ambulatory Care Center - Tuskegee, AL (11/05 - 8/06)

Executive Director

. Managed daily operations for new multi-discipline outpatient

treatment facility.

. Established business and community relationships with physicians and

community leaders

. Planned, Directed and Implemented administrative and clinical

policies for an 18,500 sq. ft., 18 bed, urgent care outpatient

facility.

. Provided accountability, and fiduciary oversight for public bond

Jackson Hospital - Montgomery, AL (8/04 - 3/05)

Director of Radiology

. Managed the profit and losses of the imaging department

. Procured, planned, directed and implemented Mc Kesson RIS, PACS and

HIM 'go live'

. Setup cost centers as 'small businesses' and taught area managers how

to manage P/L

Saint Anthony's Healthcare - St Petersburg, FL (5/02 - 8/03)

Assistant Director/Clinical Operations Manager

. Planned and implemented 10 department construction projects.

. Prepared and managed $4mil initial operations budget for outpatient

imaging center.

. Developed area managers and setup individual cost centers as small

businesses to reduce cost and manage P/L

Professional Solutions - Atlanta, GA (4/99-5/02)

President/ Consultant/CT-MRI Technologist

. Provided CT and MRI coverage at hospitals in Shelbyville and

Murphysburg, TN, Columbia, SC, and St. Petersburg, FL.

. Facilitated radiology and healthcare training in CT, MRI, customer

service and process improvement

National Naval Medical Center - Bethesda, MD (11/88 - 4/99)

Radiology Lead Tech/Manager

. First civilian leader of the Presidents' hospital radiology

department.

. Implemented contingency plan for locum tenens coverage during times of

international conflicts at the 'Flagship of Navy Medicine'.

. Managed multi-million dollar locum tenens technologist contracts.

. Designed and coordinated the on-the-job training program for military

techs x-ray school.

Other Professional Achievements:

. Completed a Master of Public Administration & policy degree with a

triple concentration at a nationally ranked university (FSU) in four

semesters

. Dean's list and Pi Alpha Alpha National Honor Society FSU Askew School

of Public Administration

. Dean's List - Bloomsburg University of Pennsylvania Radiologist

Assistant program

. Letter of Appreciation from the White House during the George H.W.

Bush Administration.

. Named 'Outstanding Young Man of America' 1996, 1998.

. Member of the M-4 Presidential care team for George H.W. Bush and Bill

Clinton.

. Awarded 'Senior Employee of the Quarter' three times.

. Named 'Favorite Guest Lecturer' by Wheaton High School students, 1994

- 1998.

***References Available Upon Request***

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