Project Manager Management

Ivette (Concepci n) Dixon

Veteran

Address: **** ********* *****, *******, ** 33596

*****************@*****.***

Mobile: 703-***-****

Objective: Relocate to Tampa, FL to be closer to family. Transitioning from supporting government agency to commercial industry.

A highly organized, detailed-oriented, and multi-tasking operations officer and senior executive assistant, having work experience with United States Army, United States Air Force, Defense Advanced Research Projects Agency

(DARPA), Defense Intelligence Agency (DIA), and Defense Threat Reduction Agency's (DTRA). Experienced with classifed and special access programs and military intelligence communities; over 22 years of military experience

supporting senior executives, program managers and joint-service intelligence communities. An independent, self-motivated top performer with the ability to take ownership of assignments and consistently meet or

exceed goals and deadlines.

SPECIFIC EXPERIENCE AND SKILLS:

. Administrative Operations, Project, and Travel Management

. Research and Analysis

. Defense Travel System (DTS) and Travel Card Budget Program

. Financials, Procurement, and Logistics

. Accountability of Automatic Data Processing Equipment (ADPE) Assets

. Database/Records Management, Policies, and Standard Operating Procedures (SOPs)

. Proficient in Microsoft Office Suite, to include SharePoint

. Excellent Written, Verbal, and Presentation Skills

. Strong Team Development and Leadership Skills; able to grow positive relationships with clients, subcontractors, outside agencies, and colleagues at all levels; ability to lead diverse teams to identify problems, formulate alternatives, select a course of action, and implement solutions

OFFICE SOFTWARE APPLICATIONS: Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, and Defense Travel System

EDUCATION AND TRAINING:

. B.S., Business Management, Park University, MO (Cum Laude Graduate)

. A.A., Administrative Management, Community College of the Air Force

. Master's Certificate in Project Management, George Washington University School, Arlington, VA

. Associate's Certificate in Project Management, George Washington University School, Arlington, VA

Summary of Experience:

30 Sep 2013 - 7 May 2015 - Jacobs Technology Contractor

Nov 2012 - 27 Sep 2013 - Booz Allen Hamilton Associate

Client: Headquarters, Department of the Army (HQDA), Assistant Secretary

of the Army for Acquisition, Logistics, and Technology, HQ (ASA(ALT)),

Director, System of Systems Engineering and Integration (SoSE&I)

Location: Pentagon (Arlington, VA)

Job Title: Executive Assistant

Selected to serve as the executive assistant to the executive director (SES; 2-star general equivalent) and front office staff. Committed to manage the workflow of multiple critical issues within a continuously adapting organization, cognitive of the criticality, sensitivity, and confidentiality of both internal and external issues. This is a newly

integrated organization requiring attentive awareness of internal protocol levels and hierarchy, by being cognizant of internal and external senior executive interrelationships, protocols, and methods of operations. Responsible for assuring that priority and non-time-sensitive mission actions are coordinated, staffed, and properly executed

throughout the organization to assure timely, cohesive, and accurate support.

Duties Include:

. Exceptional organizational skills and keen attention to details; strong ability to function successfully in a fast-paced and multi-tasking work environment

. Serving as executive assistant in executing itineraries for the Executive Director, Chief of Staff, Deputy Director, Executive Officer, and Senior Enlisted Advisor

. Overseeing and maintaining SoSE&I senior executives' calendars and determining the relevance of their attendance for each conference, demo, or meeting; requires managing, controlling, and overseeing numerous meetings and data and wide-ranging knowledge of SoSE&I's programs, projects, and processes

. Monitoring and analyzing impact of e-mails, staff meetings, reports, and taskers for required action items

. Coordinating conferences, demos, meetings, workshops, and preparing travel arrangements and vouchers utilizing DTS, and ensuring pertinent information or briefing materials are in place for events

. Screening, categorizing, prioritizing, and referring incoming calls and visitors to appropriate resources and action officers; following-up accordingly to ensure adequate resolution of issues and concerns

. Receiving and prioritizing incoming correspondence requiring action, providing responses, and preparing memos and memorandum of agreements; summarizing lengthy correspondence, highlighting key issues or topics, and ensuring proper and timely action is taken

. Researching topics relevant to SoSE&I's mission and preparing background books and talking points papers, as needed

. Producing and providing director's daily schedules itinerary background briefs

. Requiring extensive knowledge of senior-level protocol to develop and execute protocol activities for distinguished visitors' visits, ceremonies, conferences, town hall meetings and workshops

. Planning, developing, coordinating, implementing, and evaluating policies, standards, and procedures for the establishment and maintenance of records

. Developing and maintaining office procedures and records management system; includes scanning and archiving essential records, resulting in an electronic record retrieval system

. Coordinating bridges for dial ins and VTCs; ensuring operability and connections

. Managing equipment inventory database and inventories

. Assisting with compiling and maintaining supply inventory for government purchase card holder

. Assisting with personnel, facility, and security management

. Coordinating and providing escorts for distinguished visitors as required

. Requiring effective communication, both orally and in writing

Jan 2012 - Sep 2012

Booz Allen Hamilton Associate

Client: Defense Advanced Research Projects Agency (DARPA), Tactical

Technology Office (TTO)

Location: Arlington, VA

Job Title: Project Coordinator

Previously possessing knowledge of DARPA policies, selected to provide direct project, configuration, and security management support to a DARPA senior executive for a highly classified, 350-page, exclusive 2-year study and briefing

. Provided the client with expert policy guidance; coordinated to maintain configuration control of the final study and ensured documentation met program and security policy and regulations

. Utilized multiple office automation software applications to produce a wide range of documents that often required complex formats, such as graphics or tables within text, editing and reformatting electronic drafts, and updating or revising existing databases with spreadsheets

. Managed project plan during a period of dynamic changes and collaborated with management to meet tight schedule requirements and final document approval and publication

. Coordinated with IT classified support team to establish and maintain SharePoint site (administrator) to publish study

. Demonstrated the ability to take initiative in completing projects with exceptional quality and detail

o Integrated myself as a new member of an established team and seamlessly organized and

executed a highly classified 2-day offsite workshop for DARPA TTO that included 150

attendees and 12 senior executive speakers; planned, coordinated, provided, and managed

agenda, itineraries, special needs, logistics, briefings, and security support for offsite

workshop

. Demonstrated proficiency in listening to clients' requirements, formulated the tactical action plan, and monitored project progress to achieve successful required results

. Displayed ability to establish and maintain effective oral communication with individuals both within and outside the organization, from various technical backgrounds, and with varying

levels of education and competence

Feb 2010 - Dec 2011

Booz Allen Hamilton Associate

Client: Defense Threat Reduction Agency (DTRA)

Location: Herndon, VA

Job Title: Project Integrator

. Demonstrated significant data gathering and analysis skills assisting DTRA build out its new facility capabilities and asset accountability

. Researched and provided the necessary documentation to support timely government procurement and delivery of more than $2M of office modifications

o This allowed organization to increase in size from 50 to over 120 personnel and 500+

workstations, accounting for $26.5M in IT assets

. Displayed diligence in working constantly between the division chiefs and the vendors representing computers, hardware, and software, furniture, communications equipment, telecoms services, and security evaluations; resulted in "turning on" new DTRA analytical capability in three months, all while suffering zero operational downtime at the facility security accreditation and requests to procure IT asset

. Wrote the CMCB charter and procedures, and served as board secretary

. Demonstrated the ability to analyze and apply a variety of complex CMCB data and maintain an up-to-date database of all requests and the board's decisions

. Prepared for DTRA equipment site survey inspection, inventorying over1480 procured equipment items

o Contrary to the inspector's negative anticipation for a new operation, demonstrated

thorough execution of the RedBeam inventory control software resulting in 100%

accountability and exact location of all assets

o Demonstrated use of the software to track movement, calculate depreciation, and

anticipated maintenance of hardware

. Coordinated and processed over 50 sensitive compartmented information clearance nomination packages and initiated PARs,bringing vital personnel on board for operations

. Coordinated Department of Defense Contract Security Classification Specification's (DD 254's), to ensure security requirements were clearly on the initial contracts and required documentation was provided to subcontractors

. Continuously identified as the "go to" person by the for projects ranging from hardware and software purchase and installation, telecoms installation, SCIF build out and relocations, and hosting classified conferences

. Ability to react to urgent needs and successfully complete tasks not originally envisioned in the contract. Received Booz Allen Team Appreciation Award in support of standing new facility.

Mar 2008 - Jan 2010

Booz Allen Hamilton Associate

Client: Defense Advanced Research Projects Agency (DARPA)

Location: Arlington, VA

Job Title: Program Support Specialist

Project manager, protocol officer, security manager, and special projects officer for DARPA's Special Assistant for Space and International Cooperation senior executive

. Previously possessing DARPA policy knowledge, coordinated project efforts between and among the various DARPA offices

. Provided daily protocol guidance, logistics, scheduled activities, created standard operating standards, maintained project schedule and budget, organized workshops and conferences

. Maintained appropriate security and records management, prepared correspondence to outside organizations, coordinated travel,provided database development and maintenance, and maintained SharePoint and records on unclassified network

. Knowledgeable and proficient in the use of DISTAR Public Release Process and DTS to approve information for public release and to schedule travel

. Developed processes to manage physical space, equipment and classified inventories, office and security SOPs, trip planning and logistics, weekly and monthly activity and agenda reports,

suspenses, and training

. Received Booz Allen Team Appreciation Award in recognition of outstanding performance as a key action officer for the DARPA Virtual Space Office offsite and the DARPA-Israel Ministry of

Defense workshop, in support of the DARPA Director and Special Assistant for Space and International Support Activities

. Flexibility and outstanding communication and organizational skills were keys to success in meeting deadlines and ensuring positive relations with potential international technology partners

Jun 2007 - Feb 2008

Booz Allen Hamilton Associate

Client: Defense Intelligence Agency (DIA)

Location: Herndon, VA

Job Title: Deputy Project Manager

. Promoted from team's administrative expert to deputy project manager at the Defense Intelligence Agency

. Embraced new role and management's needs, providing guidance and leadership in the areas of budgeting, security management, task assignments, scheduling, monitoring deliverables, and coordination of DD 254's (Contract Security Forms)

. Tracked labor, travel and material costs and analyzed results of operations to discover more efficient ways to utilize resources

. Facilitated dialogue between the client and the Government Contracting Officer's Representative, ensuring rapid response to client's needs, and preventing problematic issues from arising

. Effectively communicated across the client and workforce spectrum, from upper management to technically oriented personnel

. Coordinated the successful simultaneous development of several classified projects and provided weekly and monthly status reports

. Received Booz Allen Hamilton Team Appreciation award in demonstrating initiative, persistence, management skills, and effectiveness as a team leader that led to a contract renewal

Sep 2005 - May 2007

Booz Allen Hamilton Consultant

Client: DARPA

Location: Arlington, VA

Job Title: Project Coordinator

. Provided direct support to three DARPA program managers and eight Booz Allen team members

. Responsible for the administrative and security management of the Counter Underground Facilities (CUGF) Program, capturing DARPA processes, and providing support for their life-cycle development and protection for research, development, test & evaluation/science

& technology (RDT&E/S&T) programs

. Performed general project and security management duties to include initiating Personnel Action Requests (PARs) and coordinating DD 254's, procurement, assembling briefings, maintaining schedules and databases, coordinating meetings and conferences, document

management, preparing correspondence, and travel arrangements

. Coordinated all personnel and classified document security matters for team members and initiated PARs

. Indexed, maintained, and controlled access to the CUGF offsite technical library, consisting of over 600 classified working and unclassified working documents and over 700 client-site classified and SAP document inventory

Jun 2004 - Jun 2005

United States Air Force

Location: Ramstein AFB, GE

Job Title: Superintendent, Communications Support Element

(Active Duty Military; Retired from the USAF in Sep 2005)

Directed 11-person team in support of project management and configuration of local area network to include help desk, five files servers, backup-tape library, over 400 work stations, and related infrastructure worth over $1.8M. Streamlined and executed communications operations and SOPs, resulting in thorough continuity procedures and user-friendly electronic

checklists. Created customer-tracking system, validated manning levels, and proved ability to work efficiently and effectively. Spearheaded computer-name standardization initiative and fulfilled network mandate in half the allotted time.

May 2001 - May 2004

United States Air Force, United States Pacific Command (USPACOM), J2

Location: Hickam AFB, HI

Job Title: Chief, Information Management and Support (Active Duty Military)

. Extensive administrative and operational knowledge and experience with joint command

. Managed a joint administrative front office staff of an intelligence organization totaling 140 personnel; senior lead administrator and action officer for the USPACOM J2 (Intelligence) one-star General, executive assistance, and aide.

. Managed and provided oversight of 19 contract and military administrative/logistical personnel and their day-to-day operations

. Successfully demonstrated the knack to establish and maintain effective communication, coordination, and rapport with personnel within and outside the organization and multi-service representatives

. Ensured proper interpretation and implementation of joint regulations, policies, and SOPs, providing guidance and providing and recommendations

. Assisted executive officer with daily calendars, and coordinated conferences, demos, meetings, workshops, and prepared travel arrangements utilizing the Defense Travel System

. Provided facility and administrative support to other directorates when requested

. Significant experience in developing strategic initiatives to maximize productivity based on organizational goals and objectives to include conducting continuous process improvement efforts to refine business processes

. Orchestrated and revamped the entire administrative and security management process, resulting in unneeded redundancy, integration, and communication among a joint-service environment, resulting in improved morale, efficiency, and response to customers

. Purged all administrative\security duties and continuity books for complete accuracy and up-to-date information, resulting in newly established SOPs, improved workload management, and refined duties

. Developed and executed administrative, automated message handling system, electronic manual publications and forms system, and records and security management training programs, resulting in 100% of personnel being trained in all areas and allowing complete coverage during exercises

. Developed a non-existing Microsoft Excel tracking tool to manage joint awards, joint civilian/military performance reports, and taskings-all through their completion

. Ensured all administrative personnel were proficient utilizing tool with the capability to assign, track, update, and research all joint requirements

. Developed and updated written documents for internal and external audiences, to include analytical reports, briefings, correspondence, information papers, policies and SOPs, demonstrating skillful knowledge of Microsoft Word, Excel, and PowerPoint

. Received, processed, quality controlled, and distributed classified and unclassified correspondence, reports, and taskings

. Evaluated joint employees' job performance, conformance to regulationsand standards, and recommended appropriate personnel actions

. Maintained USPACOM/J2's Automated Data Processing Equipment, ensuring 100% accountability of all assets during annual inspections

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