Customer Service Technician
Resume:
Kent Solis
***** ****** **** * ******, TX ***** u 915-***-**** u *********@*********.***
Objective
Seeking a position as a calibration technician.
Profile
Motivated, personable calibration technician with multiple certificates and a successful 6-year track record of
mitigating costly asset replacement through diligent troubleshooting, repair, and timely calibration and repair of a
wide range of equipment. Talent for understanding and utilizing schematics. Diplomatic and tactful with
professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.
Demonstrated history of thoroughly producing accurate adjustments and alignments on multiple types of
equipment
Skills Summary
RF/Microwave Standards Automated/Manual J, K, T, & E Type
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& Equipment Usage Of CMMs T hermocouple Systems
AC/DC Standards & Dimensional/Optic Front-Office ( Issue and
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Equipment al Receive) Operations
General Purpose Customer Service Torque & Pressure
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E lectronics Troubleshooting & Active U.S. Government
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Geometric Dimensioning Adjustment Secret Security
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and Tolerancing Repair & Clearance
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Commercial Onsite & In I nstallation
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L ab Calibrations MS Word and
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ISO 17025 Accredited Excel
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Calibrations With
T raining in
U ncertainties
Professional Experience
QUALITY CONTROL TECHNICIAN II DJO SURGICAL (06/2014 TO PRESENT)
Verified specification requirements for medical implants/tools utilizing geometric dimensioning
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and tolerancing.
Utilized specification prints to accurately measure implants and tools alike.
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Kent Solis
Completed verification tests utilizing Comparator/Mylar overlay profiling, gage blocks/123
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b locks, thread gages, plug gages, functional gages, hardness testers, ball gages, ID/OD mics,
and caliper methods of dimensional measurements.
Used both part specific automated programs and manual usage of CMMs to verify implant/tool
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specifications.
CALIBRATION TECHNICIAN II/STORE FRONT LEAD TEKTRONIX (09/2012 TO 06/2014)
Calibrated and prepared calibration reports/certificates commercially and conducted small-
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team onsite calibrations for reputable customers in Austin Texas
Adhered to ISO 17025 while learning to assemble budgets and document uncertainties.
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Administered Kaizen principles and methodology where needed while overseeing shipping and
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administrative operations
CALIBRATION TECHNICIAN U.S. MARINE CORPS (09/2007 TO 07/25/2012)
Calibrated and prepared calibration reports and certificates for multiple customers spanning a
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w ide range of equipment, ensuring full compliance with agency requirements and tight
deadlines.
Authored professional technical correspondence to customers and technical representatives.
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Conducted small-team onsite calibration to include adjustment and repair as needed on
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m ultiple platforms.
Communicated calibration concepts and procedures to newly hired technicians.
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Rapidly learned and mastered various types of standards and calibrated assets.
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Developed and implemented strategic t roubleshooting utilizing technical publications.
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Complied with all calibration facility, OSHA, and HAZMAT requirements.
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Education
AUSTIN COMMUNITY COLLEGE – Austin, TX
45 semester units in Pre-Engineering, 2013 to Present GPA: 3.33
EMBRY RIDDLE AERONAUTICAL UNIVERSITY WORLDWIDE – Beaufort, SC
44 semester units in Professional Aeronautics, 2011 to Present GPA: 4.0/4.0
ADVANCED TRAINING – Beaufort, SC
Fiber Optic & Electronic Technician Certificates, 2011 GPA: 4.0/4.0
U.S. MARINE CORPS – Pensacola, FL/ Biloxi, MS
Specialized Training: calibration and metrology, repair and troubleshooting, electronic theory, 2008
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