Customer Service Representative

CRISTHEL D. GONZALES, LCB

PERSONAL DATA

Birth Date: January 25, 1994

Civil Status: Single

City Add: Lalayat, San Jose Batangas

Languages spoken/ written: English and Filipino

Contact Info: 091*-****-***

*******************@*****.***

CAREER OBJECTIVE

To seek employment as a broker at one of the country's reputable

firms; to work in as setting that will challenge me to grow as a

professional by honing my skills and expanding my store of knowledge.

EDUCATION

Tertiary Bachelor of Science in Customs Administration

Batangas State University

Rizal Ave. Batangas City

SY:2010-2014

Secondary St. Joseph Academy

Poblacion, San Jose Batangas

SY: 2006-2010

Primary Roman Ozaeta Memorial School

Lumil, San Jose Batangas

SY: 2000-2006

ACHIEVEMENT/S

Customs Broker Licensure Examination 2014, PASSED

WORKING EXPERIENCE:

AAI Business Pro Inc

(Member of AAI Group of Companies)

Brother Intl. Accnt.- Warehouse Assistant

January 13, 2015 to present

Major Responsibilities;

> DATA ENCODER

- In charge in inventory of stocks

- Monitoring on every product from actual to system inventory.

- Encoding of every orders and create withdrawal slips or other

documents for issuance.

- Receive and replies emails from management to clients.

- Directly communicates with Heads and Staffs

- Attends to clerical function and other works as instructed by

the

immediate Supervisor

> BACK-UP CUSTOMER SERVICE

- Booking and consolidate all deliveries

- Coordinate and advising client

AAI WORLDWIDE LOGISTICS

Intern: 300 hours

> Documentation

> Lodgment of entries

> Processed documents

DSV AIR & SEA, INC.

Intern: 300 hours

> Documentation

> Lodgment of entries

> Processed documents

> Released cargo

> Shipping

STRENGTHS

> Abilities to exhibit sense of responsibility and sense of urgency to

accomplish task on time.

> Goal and detail oriented.

> Computer literate in the following software application: (Microsoft

Word, PowerPoint, Excel).

> Adaptable to any working condition.

> With strong organizational and time management skills.

> Have desire to succeed in a competitive spirit.

SEMINARS ATTENDED

> Pre - OJT Orientation Seminar

> Updates on Public Customs Bonded Warehousing Procedures, Rules and

Regulations

> Supervision of Customs Bonded Manufacturing Warehouses

> Seminar in E2M

> Enhancing the Image of Customs Administration Profession

> Lead as one for victory and excellence-JPI

> Seminar on Warehousing

> Customs Broker: Partnering A Nation in Progress

ORGANIZATIONAL AFFILIATION:

> Philippine Society of Customs Administration Students (PSCAS)

Batangas State University

> Chamber of Customs Brokers, Inc (CCBI)

CHARACTER REFERENCES:

Mrs. Jeanette M. Roxas

Dept. Chair Customs Administration

Batangas State University

Mr. Arvin G. Calderon

Customer Service Representative

AAI Worldwide Logistics

Ms. Irene Santos

Operations Manager

AAI Worldwide Logistics

I hereby certify that the above information are true and correct to

the best of my knowledge and belief.

Cristhel D.

Gonzales, LCB

Applicant

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