Manager Staff
Resume:
Sonya L. Gilmore
Houston, Texas 77044
Cell 832-***-****
AREAS OF SKILLS AND KNOWLEDGE
Merchandising * Billing & Accounts Payable * Office Manager * MS Windows XP/Windows 7 & 8* Office XP/2010 *Microsoft Office
Suite products * Crystal Reports * Net Community * Blackbaud Systems * Senior Systems * Finalsite * Alertnow * Snap *
Counterpoint/Radiant Systems * Doc 2 e-File * Principalm * 10 Key Touch * Student Transcripts * Student Scheduling * Proficient in
database management * Internet Explorer * Web-based products * Infosnap* * SEVIS PDSO
PROFESSIONAL EXPERIENCE
ST. JOHN’S SCHOOL Houston, Texas
Admission Database Manager June 2013 to May 2014
• Managed Admission database and processed over 1300 online applications, processed applicant questionnaires,
transcripts, report cards, test scores.
• Import and Export ISEE and Olsat test scores into Blackbaud Database.
• Created and edited Crystal reports for Admission Committee meetings.
• Email Blast using online Netcommunity for Admission decision and primary point of contact for all admission
communications. Create custom forms using Blackbaud Netcommunity.
DUCHESNE ACADEMY OF THE SACRED HEART Houston, Texas
Database Manager June 1998 to June 2013
• Responsible for facilitating the efficient use of the database, including data integrity, data extraction.
• Supports Faculty/ Staff primarily with the use of Senior Systems and Finalsite. Prior to Senior
Systems and Finalsite, supported Faculty/Staff with the Blackbaud system and Net Community for 15
years.
• Handle all database software integrations.
• Support and create username and passwords with web identification number for Students, Parents,
Faculty and Staff. In addition, create username and passwords for in-house database for Faculty and Staff.
• Provide user support for all database software; set up new user accounts for Students, Faculty and
Staff.
• Create and update database records in a timely and accurate manner. Run lists, queries, exports and
reports.
• First-line of support for all database users in the Business office, Development Office and Registrar
office.
• Primary contact for all parents in regards to username and passwords accounts as well as any
address and/or changes to their household.
• Keep track of New, Returning and Withdrawn students.
• Work with third-party vendors and service providers on troubleshooting, maintenance, upgrades, etc.
• Implement periodic database system updates and upgrades. Manage user access based on job
function in database/modules. Add, edit and create tables, attributes etc. in database.
• Initiate and run end year process in database. Promote and bring in new students. Process online
changes daily.
• Oversee/problem solving of all issues related to back-end processing and reporting.
• Participate in all software training that ties into database and assist Staff as needed.
• Implement and maintain security protocols. Implement data oversight functions that ensure that a high
standard of clean data is being maintained.
• Work with and train staff relevant to ensure the quality of data.
• Manage duplicate record process with staff. This includes tracking duplicates, training staff on how to
minimize, and not to creating duplicate records.
• Initiated Blackbaud EE integration in 1998 and Initiated Senior Systems integration in 2011.
• Setup system dates in database yearly.
DUCHESNE ACADEMY OF THE SACRED HEART Houston, Texas
Registrar / Database Manager June 1998 to July 2010
• Handle Re-enrollment Contracts for new and returning students. (1998-2012)
• Created and updated student transcripts.
• Created student schedules in Blackbaud.
• Annual statistical reports (ISAS, NAIS, Peterson’s Guide, NCEA etc.)
• Handle all student records.
• Transcript request from other schools.
Abilities: Identify and implement more efficient use of the database information. Highly detail oriented.
Strong communication and organizational skills. Excellent problem-solving skills and work well with
others. Quick learner.
REFERENCES
Available upon request
Contact this candidate