Customer Service High School

STEVEN R. NELSON

*** ***** **.

Longview, TX ****5

903-***-****-Cell phone

********@*****.***

IN BREIF Offering over twenty five years Logistical

Operations experience: in accordance with the US Government College

Equivalent evaluations 6 years of experience equal to a Bachelor

Degree and 10 to a Masters. Therefore, I have a Master's degree in

Logistical Operations to offer. Excellent logistical skill;

communication: written and oral; familiarity with Microsoft Word, and

office programs and customer service have been my goal in a variety of

settings. Ability to work well in high stress situations while meeting

and exceeding tight delivery schedules and timetables.

Driving trucks in areas including:

. Flatbed/Vanbox /Bobtail/Tanker . Delivery Staging &

Loading

. Customer Service/ Contractor & Public . Forklift

Operation

Seeking a career position in logistics; warehouse management and

operations.

EXPERIENCE

Flatbed/Vanbox/Tanker Driving Experience

Experience with Flatbed: hauling steel, lumber, heavy equipment

and various building materials; Tanker: petroleum, liquid bulk,

shale, and chemical transport; and Vanbox: various hazmat

material and freight. In all having maintained an excellent

record and meticulously attention to accurate scheduling and

delivery have been a hallmark of my professional career.

Delivery Staging & Loading

Expert delivery staging skills including safe loading and

unloading procedures and a proven ability to organize a diverse

collection of materials, efficiently, and safely.

Personally double-checked work orders and suggested yard

organization ideas

Which have resulted in increased accuracy and more streamlined

loading procedures.

Customer Service/Relations - Contractor & Public

Comprehensive customer service experience which includes:

proven negotiation skills,

problem resolution skills; and the ability to maintaining high

company customer service standards and satisfaction.

Manufacturing /Production

Expertise in quality control and inspection on time-sensitive

production deadlines in the

assembly of industrial construction and have worked with drill

tap machine, press bolt machine and grinder.

Forklift Operation & Maintenance

Twenty six years of forklift driving experience with a perfect

safety record including general

Yard/Warehouse related work, loading and unloading trucks,

shipping/receiving experience and performed general routine

maintenance functions on forklifts.

EMPLOYMENT

Brock Services - 903-***-**** 2013

to 2014

Impact Chemical-903-***-****

2013

Sam Dunn Express -903-***-**** 2012 to 2013

Custom Commodities -800-***-****

2011 to 2012

US Steel - 903-***-****

2011

The Crosby Group - 903-***-**** ext3

2005 to 2011

EDUCATION Texas A&M University Extension - Engineering & Applied

Technology

Received Universal Technician Certification HVAC

Graduate - Thomas C. Clark High School

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