Customer Service Manager

Zoila Canas ***** Empanada Dr, Houston, T X

Cell: 702-***-****, **********@*****.***

Summary

Organized and detail-oriented, Asst Supervisor with 11 years of cash handling and customer service experience.

Understands general accounting and finance concept, Self-motivated banking professional offering strong

communication and quick thinking skills. Works effectively on teams, as well as independently,in fast-paced

environments.

Highlights

Exceptional customer service International finance knowledge

Bilingual in Spanish Cash dispenser operation

Strong sense of banking ethics Safe and vault operation

Energetic Flexible

Experience

Asst Supervisor

July 2011 to May 2013

FiestaRancho - Las Vegas, NV

Managed opening and closing times for the Main Branch established new customer accounts including checking,

savings lines of credit and loans.

Shift Manager

February 2010 to July 2011

Palace Station Hotel Casino - Las Vegas, NV Balanced daily cash deposits and bank vault inventory with a

zero error rate. Trained employees on cash,drawer Operation Researched and resolved customer issues on

personal savings, checking and lines of credit accounts.

Asst Supervisor

July 2003 to February 2010

Terrible Hotel Casino - Las Vegas, NV, Maintained confidentiality of bank records and client information.

Delivered prompt, accurate and excellent customer service, opened new customer accounts, including checking,

savings, and lines of credit.

Education

Grant High School - Van Nuys, CA

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