Customer Service Manager

Audrey Mitchell

Cashier/Front End Manager - Food Emporium

Bronx, NY

************@*****.*** - 646-***-****

WORK EXPERIENCE

Cashier/Front End Manager

Food Emporium - New York, NY - October 2005 to Present

Process Cash, Debit and Credit Transactions assist in the operation of the store

• Perform cash management, counting registers accuracy

• Assist in Refunds, Schedules, Bakery, Deli and on the sale floor

• Money Orders, Lottery Machine

• Excellent Customer Service

LANGUAGES & SPECIAL SKILLS:

• Proficient with Microsoft Suite of Programs

• 25 WPM

Medical Assistant (Internship)

Bethany Medical Clinic - New York, NY - August 2014 to November 2014

Assisted five Internal Medicine doctors,

• Triaged and took vitals of 40 patients daily using Cerner Works; Allergy Test, Resting Metabolic Rate

• Performed over 500 successful venipunctures, phlebotomy, urinalysis, and EKGs

• Performed pre-authorizations, patient histories, insurance verifications, and confirmed patient appointments

EDUCATION

Certificate in Medical

Allen School of Health Sciences - Brooklyn, NY

November 2014

GED

Manhattan Adult Learning Center - New York, NY

September 2013

ADDITIONAL INFORMATION

QUALIFICATIONS:

• Perform Phlebotomy • Snellen Eye Tests • Specimen Collection

• EKG/ECG • Pulmonary Function Tests • Basic Lab tests

• Vital Signs • Dermal Skin Punctures • Patient Histories

• Hematology • Injections • Insurance Verification

• Sterilization & Autoclaving • Pharmacology • Billing and Invoicing

• Urinalysis

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