Service Project

MADHAVA RAO NEERUKATTU [pic] [pic]

Mobile: +91-810******* E-Mail: ********@*****.***

Domain: Tumbleweed 5.2, Cloud computing Essentials and Ethical Hacking

SNAPSHOT

. Tech Lead with the great desire to excel and achieve great heights in the

IT industry. Have approximate 4.6 years of experience in Tumbleweed 4.9

and 5.2 version Production Solutions, Business requirement Planning,

Production accounts Migration and Providing technical Support to the

internal teams.

. Adroit at analyzing information business needs, evaluating end-user

requirements, custom designing solutions and troubleshooting for complex

business flows.

. Exposure in Solaris and worked on versions Solaris 10 and 9.

. Familiar in Essential characteristics of Cloud Computing, Service models

(SaaS, PaaS and IaaS), Deployment models (Public, Private, Community and

Hybrid).

. Impact and Changes of Cloud Computing on IT Service Management.

. Exposure to AWS qwik labs, Elastic Cloud, Bucket creation, Website

configuration, DB Instance creation, IAM service, ELB service, Monitoring

metrics/statistics, EBS volumes and configuring CLI credentials.

EMPLOYMENT PROFILE

From September 2012 [Client: Sony] to till date in Indecomm Global Services

Private Ltd, Bangalore as Tumbleweed Administrator (Tech Lead).

September 2012 - October 2010 in Mahindra Satyam [Client: Thomson Reuters

and Sony], Bangalore as UNIX Administrator and Tumbleweed Administrator

respectively.

From June 2005 - September 2010 in Teaching.

MAHINDRA SATYAM:

CLIENT:

Thomson Reuters

Designation : UNIX Administrator - L1

Duration : October 28, 2010 - July 08, 2011.

Roles and Responsibilities:

Project Description

. Configuration of Production, Disaster Recovery, Pre Production,

Development and QA HP Blade servers.

. Each server to be imported with Thomson Reuter's copyright Solaris 10

Image, OS Level clustering by VERITAS Cluster Services software 5.1 MP3.

. In VCS 5.1 MP3 software configuring coordinator disk groups, Service

groups and linking the resources.

. Two node cluster environment (Active/Passive) configuration and check

the fail over with Oracle 11g database which is in VCS control.

PROJECT Customer Alert Project

Team Size 18

Environment

(with skill

versions)

Database : Oracle 11g

Tools : Putty, Winscp, Filezilla

O/s : Solaris 10

Hardware HP BL 460 G6

Sony Corporation of America

Designation : Administrator - L1

Duration : September 2011 - September 2012.

PROJECT GDC - WEST

Team Size 20

Environment Languages: Nil

(with skill

versions)

Database : Oracle 11g

Tools : Hp Service desk,Putty, Winscp,

Filezilla

O/s : Solaris 10, Red Hat Linux, IBM

AIX, HP UX

Hardware Many

. Active participation in the server's migration activity of Servers from

Briarcliff Data center to Culpeper Data center.

. Running test cases with Hp Service desk tool and monitored pending

connectivity cases.

From September 2012 [Client: Sony] to till date in Indecomm Global Services

Private Ltd, Bangalore as Tumbleweed Administrator.

INDECOMM GLOBAL SERVICES PVT LTD

CLIENT:

Sony Corporation of America

Designation : Tumbleweed Administrator - L1

Duration : September 2012 - Till date.

. Day to day system administration, Health Checks to support

Tumbleweed cluster servers

In Production and QA Instances.

. Primary support to all 80 active Tumbleweed accounts with Sony Internal

ticketing tool 3SI.

. Worked with Axway support for finding root cause on panic issues.

. Limiting Admin account privileges.

. Implementing appropriate permissions for Accounts, Transfer Sites and

Subscriptions.

. Active participation with Business users regarding Importing and renewal

of Internal and Third party AS2 Certificates.

. Documenting Project requirement and Tumbleweed configurations respective

of the accounts.

. Active contribution to Sony Internal SEEK and KM drives.

. Managing the automation of CRON jobs and managing file systems.

. Update and maintain support procedures, process documentation and logs.

. Knowledge sharing sessions to Internal teams regarding Tumbleweed

application with presentations.

. Good communication skills, self-motivated with a high degree of

attention, a good Team Player, committed to work and have leadership

qualities.

Certification:

CompTIA Cloud Essentials certified.

Certified Ethical Hacker

Educational Qualifications:

. Bachelor of Science from Osmania University, Hyderabad, India, 2005.

. Board of Intermediate Education, Hyderabad, India, 2002.

. Board of Secondary Education, S.S.C, Hyderabad, India, 1999.

Personal Details

Father name : N. Rama Rao.

Languages Known : English, Hindi, Telugu, Tamil and Kannada.

N.Madhava

Rao.

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