Manager General
Resume:
C lifford G. H iggins
Aberdeen, South Dakota 57401
*******************@*****.***
_
Objective: To obtain a Challenging management position that wil l util ize my skills
a nd experience in Hotel Management & Food Service.
Professional Summary and Qualifications.
• General Manager with over 20 years of Hotel experience in both food and
beverage.
Strong in management guest services event planning, and sales.
• Complete Knowledge of opening new Hotels.
• Proven track record in preparing annual budget.
• Complete knowledge of Hotel operations.
• Outstanding oral, written and training, and communication skills.
• Unparalleled guest relations skills especially in identifying, and resolving
customer
Request, and concerns.
• Extensive revenue management training including competitive bench-marking.
I nternet rate management, REV- PAR ADR as well as reading &
u nderstanding the
S TR reports.
• Leadership abilities to lead a team of over 100 associates, over 400 rooms.
Motivate individuals to care about and respect their place of employment
Experience:
• Jan 2012 to October 2014 open Tumbleweed Inn & Suites General Manager
ND
• November 2013 to February 2014 Operations Manager for 3 properties. ND
• Jan 2003- July 2011 Econo Lodge General Manager Kissimmee, FL
• Sept 2001- April 2003 Owner Lap Computers, Auburndale, FL
• Sept 2000-Sept 2001 Host Marr iott / TGI Friday’s Tampa International
A irport, FL
• Apri l 1997 – July 2000 own and operate Jackie’s Caribbean Cuisine, FL
• June 1992 – 1997 Hawaiian Resort, Night Manager, General Manager
Note: I was still employed with Tumbleweed Inn & Suites whi le operating
t he 3
P roperties in North Dakota.
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