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Manager Customer Service

Location:
Granite Bay, CA
Salary:
22.00 to 25.00
Posted:
June 17, 2015

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Resume:

FRANKLINQ.ESCALONA

**** ******* **. *******, ** *5765

Phone: 916-***-**** / 916-***-**** / 916-***-**** / 916-***-****

e-mail:acp9xd@r.postjobfree.com

Experience:

**/**/**** – Present Pinnacle Workforce Logistics, Rocklin, CA ( 15345 Fairfield Ranch Rd Suite. 200, Chino Hills, CA 91709 )

Freight Handler

Unload and break down freight onto good wood pallets, at a pace that meets or exceeds productivity goals and standards;

Sort and organize freight by PO# and SKU#;

Break down freight to Ti-Hi form;

Operating various types of material handling equipment;

Sorting, repacking and labeling, pallet repair, and other duties which are replenishing stocks for orders also receiving and verifying incoming UPS/Fed-Ex packages ( Prepare paper works per invoice/PO# for incoming UPS/Fed-Ex packages );

02/24/2014 – 03/12/2014 Alliance Inc., Sacramento, CA ( 1860 Howe Avenue Suite. 120, Sacramento, CA 95825 )

Entry Level Management – Marketing

Developing & Executing print-based promotions for pro-sports teams, fashion and cosmetic clients, hotels, resorts and high end golf course;

Face to face promotional sales;

Plan and develop real world business solutions for clients;

Maintain customer retention;

Research on how to create new and better services & products;

Maintain great interpersonal skills, leadership, strong work ethic, and ability to multi-task;

10/01/2007 – 01/14/2014 DZSP21 LLC, Annex 0700, Naval Magazine, Guam ( Bank of Hawaii Building, Suite 300 134 West Soledad Ave. Hagatna, GU 96910 )

Foreman

Responsible for overseeing ordnance handling evolutions at the multiple team level to include, but not limited to receipt, segregate, store, renovate/repackage and issue conventional ammunition weapons, torpedoes, missiles and components to fully support the Naval Fleet Units and on-island commands;

Employee Performance And Evaluations;

Performs Quality Control Functions;

Ensures strict compliance with Standard Operating Procedures and Safety Directives;

Ensures proper safety equipment is in place and adequate for all ordnance operations;

Inspects explosive laden vehicles for proper blocking and bracing and insure required documentation is in compliance for applicable ordnance-transportation requirements;

Plan and Schedule Work Operations;

Conducts Weekly Safety Briefings;

Coordinates and Supervises activities of personnel determining and directing specific work assignments;

Act as a qualified safety observer for ordnance handling evolutions;

Reviews and Validates shipping documentation;

Operates power handling equipment (e.g hoist, forklifts,etc.) in transporting, loading and unloading or handling ammunition, explosives and other hazardous materials;

10/01/2005 – 09/30/2007 DZSP21 LLC, Annex 0700, Naval Magazine, Guam ( Bank of Hawaii Building, Suite 300 134 West Soledad Ave. Hagatna, GU 96910 )

Material Expeditor, Lead

Review documents such as production schedules, work orders, or staffing to determine personnel or materials requirements or priorities;

Examines documents & material to monitor work processes to assess completeness, accuracy and conformance to standards and specifications;

Schedules for delivery, assembly, or distribution of materials to expedite flow and meet production schedule;

Coordinates with department supervisors to determine progress of work and completion dates, inventory levels, and production problems;

02/14/2005 – 09/30/2005 Human Factors Application, Inc., Naval Magazine, Guam ( Santa Rita, GU 96915 )

Material Coordinator

Monitor and control movement of hazardous materials;

Compiles and Maintain manual or computerized records, inventory, and status;

Establishes sequential delivery dates according to the work order priorities;

Tracks status of incoming and outgoing materials;

Education:

Oceanview High School Agat, Guam

1985 – 1988 Diploma

Certificates and Accomplishments:

Hearing & Sight Conservation Safety Training Course (RTSG Safety Office)

Transportation of Hazardous Materials Course (A-822-0011)(40hours)

Transportation of Hazardous Materials Course (A-822-0012)(80hours)

Hearing &Sight Conservation Program

Naval Explosives Forklift Operator Course (Forklift License for explosive and general products)

Ammo 37 for Hazardous Materials Online Course

Ammo 51 for Inspecting Vehicles Online Course

FireWarden

CraneRigger / Non-Cab Cat 3 Crane Safety Online Course

OperationRiskManagement(ORM) Online Course

Naval Explosive Safety Managers/Supervisors Orientation

Reference:

1.)Rey Lopez

Operations Manager – Pinnacle Workforce Logistics

916-***-****

2.)Kevin Isezaki

Field Operations Manager – DZSP21 LLC, Bldg.4

671-***-****/9174/9502 671-***-****

3.)Camarin Salas

Facilities Manager – DZSP21 LLC, Bldg.462

671-***-**** 671-***-****/2722

4.)Derek Kinder

Assistant Manager – Alliance Inc.

707-***-**** 916-***-****



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