Customer Service Representative

Kristle M. Hollins

**** **** ** *********, ** ***50 Mobile: 409-***-****

*******.*******@*****.*** Home: 409-***-****

Objective

To obtain a position that will challenge me, allow me to utilize my skills, abilities, creativity and willingness to learn.

Skills/Qualities

Proven customer service skills, proficient use of Microsoft programs, data entry, fast learner, self starter, organized, great written and verbal communication skills, sales experience, and problem solver.

Education

Ball High School June 2010

Diploma Galveston, TX

Stephen F. Austin State University May 2014

Bachelors of Science in Psychology Nacogdoches, TX

Center for Advanced Legal Studies June 2014- March 2015

Paralegal Certification Houston, TX

Experience

Crocs July 2014- Present

Key Holder

Efficiently open and close the store in a timely manner, assists customers with return and exchanges as well as online orders. Accurately log in received packages and stock merchandise, encourage customers to sign you for the discount cards.

JCPenney November 2013-January 2014

Sales Associate Nacogdoches, TX

Provided superior customer services, processed customer purchases and exchanges in an efficient and timely manner, maintain store floor by folding, hanging, restocking returned purchases, Provided services such as gift wrapping and coordinating and accessorizing clothing choices for customers, used selling skills to sign customers up for credit lines through the store.

Wal-Mart Supercenter April 2013-September 2013

Cashier Nacogdoches, TX

Efficiently and accurately processed customer transactions, bagged customer purchases, provided superior customer service, cheerfully greeted all customers, assisted customer to their vehicles with purchases when necessary, gained knowledge of TABC procedures for store cashiers.

Etech December 2012-April 2013

Customer Service Representative Nacogdoches, TX

Accurately entered data, promptly responded to customer calls, assisted customers in problem solving with wireless accounts, adding supplemental services needed to customer accounts, and transferred customer calls when necessary.

United Way of Galveston May 2006-June 2007 Intern Galveston, TX

Responded to office telephone calls, interviewed clients to direct them to proper department, assisted clients with setting FEMA benefit appointments, assisted clients with housing relief effort after hurricane Katrina.

Affiliations

Pre-law Society Member 2013-Present

Big Jacks 2011-Present

Sent from my iPhone

Sent from my iPhone

Contact this candidate