Customer Service Administrative Assistant

ELIJAH ANDERSON

**** ******** ***, *********, ** 92507

Cell: 909-***-**** - ******************@*******.***

PROFESSIONAL SUMMARY

Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple

projects at once. Excellent work ethic and strength in boosting company morale.

SKILLS

Professional phone etiquette Works well under pressure

Excellent communication skills Invoice processing

Database management Flexible

Customer service-oriented Accurate and detailed

WORK HISTORY

Administrative Assistant

10/2013 to 12/2014

SolarMax – Riverside, CA

Creating and completing work orders using Excel.

Managing inventory of assets and supplies using a barcode scanner system.

Data entry using 10-key keypad.

Sending and Receiving forms for the company using Microsoft Outlook.

Use of Infusion Software to update and complete all day-day operation matters.

Assisting with all aspects of administrative management and accounting management.

Managing Files.

Entering and Processing invoices and receipts for Customer jobs using sage.

Performing Multifaceted general office support.

06/2009 to 10/2013 Flow-Team-Member/Backroom-Team-Member

Target Fontana, CA

Receive and unload trucks, palletize product, and work product out to sales floor.

Knowledge of PDA Scanner (Personal Data Assistant) equipment for customer service, ordering and pulling

product from back room to push to sales floor, and making sure that the item is in the correct location.

Assist Customers with any needs throughout the store.

Certified to use electric pallet jack.

Cross trained to work in other areas of the store as needed.

Use excellent planning and organizational skills.

Train new team members.

Help drive sales by pulling merchandise quickly and accurately.

Office Assistant

02/2009 to 11/2011

Jericho Outreach – Chino, CA

Answer phones and transfer to the appropriate staff member.

Take and distribute accurate messages.

Greet public and clients and direct them to the correct staff member.

Fax, Scan, and Copy Documents.

Coordinate and organize appointments and meetings.

Ensure office equipment is properly maintained and serviced.

Perform work related errands as requested, such as going to the post office and bank.

Keep office area clean and tidy, monitor and maintain office supplies.

Warehouse-Shipping & Receiving

05/2008 to 11/2008

Mervyn's – Ontario, CA

Receive and unload trucks, palletize product.

Packed and unpacked incoming and outgoing freights.

Perform data entry work for stock in the warehouse.

Operated hand-truck for shifting boxes from one place to another.

Assembled, sorted, and arranged goods to utilize maximum space.

Received goods according to purchase orders.

Followed the schedule for shipping goods.

Identified products that are not in demand, and submitted its report to the supervisor.

Forklift Certified.

EDUCATION

High School Diploma:

Riverside Poly High School - Riverside, CA

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