Customer Service Administrative Assistant

NDU CHUKWUEBUKA FABIAN

**, ****** ******* ********, *****: 070********

Surulere, Lagos Email: ************@*****.***

Sharp, dedicated Administrative Professional with diverse experience throughout multiple industries and capabilities. Fast learner with strong ability to work independently. Strong Communicator with aptitude to collaborate effectively with diverse clientele. Innovative problem solver who thinks outside the box to find effective, permanent solutions. Attentive listener with unique ability to adapt to individual traits and working styles.

Areas of Expertise

Team Management

Excellent Communication

Accurate & Detailed

Research & Data Analysis

Database Management

Customer Services

Microsoft Office Suite

Client Relationship Management

Problem Solving Skills

Professional Experience

PILGRIMS AFRICA LIMITED, IKOYI, LAGOS 2014 Present

PROTOCOL OFFICER

Quickly respond to emergencies/patrol of various bids and provide support in an emergency situation. Make airport arrangement including pickup/drop off for client to ensure a hitch free travel experience.

Key Accomplishments:

Ensured total obedience to company rules and regulation, liaised with police and other security agencies.

Ensured feedback form is completed after every airport errand pickup/drop off.

DAYSTAR SCHOOL, SURULERE, LAGOS 2011 2013

ADMINISTRATIVE ASSISTANT

Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation. Contacted with internal and external correspondence. Resolved administrative problems by coordinated preparations of reports, analyzed data, and identified solutions.

Key Accomplishments:

Maintained workflow by studied methods, implemented cost reductions; and developed reporting procedures.

Ensured operation of equipment by completed preventive maintenance requirements, call for repairs, maintained equipment inventories, evaluated new equipment and techniques.

OKAM ENGINEERING LIMITED, SURULERE, LAGOS 2009 2011

ADMINISTRATIVE OFFICER

Provided support to Admin to ensured provision of adequate resources to make effective decision making and operational smoothness. Compiled company information and related material and distribute it to candidates.

Key Accomplishments:

Maintained day-to-day administrative and personnel service in order to meet and support the teams operations.

Ensured proper maintenance of personal files, confidential records and files.

OKAM PLASTIC NIGERIA LTD, OWERRI 2007 2009

OPERATION OFFICER

Monitored set performance for external vendors and followed on their performance. Assisted manager in conducted regular infrastructure revivers on all equipment. Oversaw activities of organizational pool, cars and driver, responded promptly to emergencies.

Key Accomplishments:

Ensured day to day operational aspect of any given project in the organization.

Ensured that contractual productions targets were met.

Education & Certifications

B.Sc. Public Administration, Lagos State University, Ojo, Lagos

Diploma in Security Management, Halogen Security Ltd

Oracle, Database Administration, NIIT Surulere

Office Application and Desktop Publishing, NIIT Surulere

West African Examination Council (WAEC), Susan Martins Comprehensive High School

Personal Details

Date of Birth: July 15TH, 1983 Sex: MALE Nationality: Nigerian

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