Customer Service Office

AMANDA MONTGOMERY

************@*****.***

**** ***** ** ***. **** Houston, TX 77077

Cell: 361-***-****

OBJECTIVE

I am currently seeking employment that will enhance my ability to excel in leadership, excellent customer service and communication between different levels of management. My desire to contribute to the company's growth and profitability.

WORK EXPERIENCE

Staff Force Houston,TX - Admin

May,2015-June 2015

Answering incoming calls and directing them accordingly

Greet job seekers and give applications for employment

Manage and communicate confidential information, check backgrounds

Be available to help other departments when needed

Strong verbal communication skills.

Ability to prioritize, multi-task and take initiative

Data entry, filing, photocopying, faxing and sorting

Texas Dock & Rail(Trafigura Terminals LLC.)=Palacios Marine and Industrial-Scale House Supervisor

Aug., 2010-Nov., 2013

Manage all scale house staff and make schedules for our department, supervise and correct all discrepancies on all duties, rules and regulations for scale house, make improvements if needed, manage the teamwork and great organization

Answer telephone all inbound/outbound calls, transferring to appropriate employee

Weighed in sand, asphalt, and crude oil coming and going from our facility, input all data to the system accurately, multitasking and communicating constant with drivers, employees, and other customers

Email accurate daily summaries and calculations of all product everyday basis for our location and to all other locations for Trafigura. Constant and quick computer skills through 12 hours shift day or night, all data entry into several spreadsheets at one time

Check thoroughly and verify all tickets electronic and handwritten before any driver off loads in our facility

Total Service Supply-Alice TX- Secretary

April,2008-Feb., 2009

Answer telephone, route calls to appropriate worker, responds to request in a timely manner, greet clients or customers, help solve concerns

Distribute mail, send packages UPS/Fed Ex, record and files records of office activities and business transactions, account payable, maintain invoices for credit billing, policies

Responsible for inventory of office supplies and purchasing office supplies on monthly basis

Completes work schedules and arrange appointments for staff, run errands to deliver documents to subcontractors of our companies

Proficiency in computer skills to include us of Microsoft Word, Microsoft Outlook, Excel, PowerPoint and general office duties

SOS Staffing-Corpus Christi TX-Office Assistant

April, 2007-August, 2007

Answer telephones and emails for office, take messages or transfer calls, entering data and invoices to computer and filing all documents

Responsible for companies policies and procedures to create new methods for business transactions

Collects and disburse funds from cash accounts or credit accounts and keep copies of records for all transactions for accountant

Open incoming mail and routes to appropriate staff member, and send outgoing mail for office

Accurate on office such as photocopier, fax, telecopy, computer skills and software

Brazos Higher Education-Consolidator

Feb., 2005-March, 2006

Provide students with student loans and re consolidate existing loans

Great communication and customer services skills, outbound/incoming calls with students

Deliver professional sales presentation to persuade customer/students to stay with our companies or new customers

Demonstrate accurate knowledge of our companies materials and ideas to customer

EDUCATION

Del Mar College-Corpus Christi, Tx

Law Enforcement Certification-2004

Orange Grove High School- Orange Grove, TX- Diploma-2000

Credentials- TWIC Card- Exp. August 2017

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