Customer Service / Office Assistant

IMELDA L. SEIFERT

**** ********* **. ************, ** 28078 mobil 812-***-**** email: ************@*****.***

Summary of Qualifications

Outstanding interpersonal skills and customer service

Excellent listening, communication and problem-solving skills

Spanish & English fluently

Operational knowledge of computers, Internet and standard office equipment

Car, car insurance, clean driven license

Experience:

Customer Service, January 2012 – June 2013

Mexico Chiquito # 3, Charlotte, NC

To provide send or receive money transfers, Cash checks, bill payments, no contract i wireless services., As part of EDICO SERVICES INC,. - Liaised with Legal Department on various matters

Medical Record Clerk, March 2010 - August 2011

Catholic Charities of the Archdiocese of Newark, Newark NJ

In a medium-sized facilities, Assemble patients’ health information and make sure medical charts are completed with all forms and properly identified and signed

Sales Representative, January 2009 -March 2010

El Especial Spanish-language Newspaper, Union City, NJ

Generated new general and priority leads for potential client base through cold calling and face-to-face appointments

Financial Advisor, September 2007 – September 2008

Principal Financial Group, Mexico

Provide clients with advice on financial matter, on ways to making recommendation on pension plans by IMSS (Mexican Social Security System) ; Ability to implement external sales with new services and products; explaining concepts clearly to customers; Keeping -up to date with financial products and legislation

Account Executive /Sales Support May 2000- August 2007

El Diario/La Prensa, Spanish Language Newspaper, Manhattan, NY

Account Executive

Motivated, self-starter results-oriented team player, responsible for identifying, developing and closing new customer accounts

Sales Support

Entering data’s day to day, detail-oriented in deadline-driven environment.

Primary liaison between the sales team and the multiple departments

Efficiently handled all administrative task assigned and earned appreciation from sales team members

Education:

GED, Diploma. Brooklyn, NY 1990.

Universidad Autonoma de Guadalajara, Mexico 1987 1989 - (No Degree) - Computer Engineering

Contact this candidate