Customer Service Administrative Assistant

Charlotte Calep

**** *. ******

Chicago, Illinois 60644

773-***-****

Professional Objective:

To pursue a career that allows for personal growth and offers a challenge as well as advancements on merits and growth.

Education:

Aquinas Catholic High School – Diploma

DeVry Institute of Technology – Completing two years (five trimesters)

American Institute of Banking – Certificate in foundations of banking

Experience:

(03/14 - Present) Robert Half Int’l- Office Team - temp positions

• Administrative Assistant/Customer Service/Freight/Production/HR

(05/07 – 12/13) Holly Hunt Enterprise

Freight Associate

•Quoting freight thru a freight calculator

•Shipping freight to end clients (import /export) including correct paperwork(Commercial Invoices, Certificate of Origins, NAFTA, Packing List and BOLs)

•Customer service to sales associates and resolving issues with freight

•Training any new associates and managers

Capacity Planner

•Inputting client orders to keep track of production (excel spreadsheets)

•Getting raw materials to different workrooms to produce client orders (fabric, metals and wood)

•Inventory

•Resolving any production issues with client orders

(07/99 – 05/06) U.S. Bank

Item Processing

•Encoding

•Balancing

•Error Corrections

(03/99 – 05/07) Office Team/Account Temps (Robert Half Int’l)

Temporary job assignments doing various operational duties from data entry, filing, sorting, proof encoding and inventory.

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