Customer Service Data Entry

PENNY L WHITNEY

214-***-****

******@*****.***

Specializing in administrative and general office, customer service.

Summary of Qualifications

Self confident goal driven person with organizational and computer skills in micro-soft office and word outlook, data

entry

Work History

All American Electrical, GARLAND, Texas

Dispatcher Jan 17, 2012 - Apr 23, 2014

answer phones, schedule workers to locations, data entry, performed customer service. receiving and filing work

orders

Lake Area Appliance, ROWLETT, Texas

Dispatcher Nov 02, 2010 - Jan 21, 2012

Answer phones, schedule workers to locations, type work orders,data entry,perform customer service

All American Electrical, GARLAND, Texas

Dispatcher Jun 04, 2006 - Mar 02, 2009

Answer phones, schedule workers to locations, work with home warranty companies, typing work orders,perform

customer service,data entry

Southwest Dispatch, RICHARDSON, Texas

Dispatcher Jan 02, 2005 - Nov 21, 2006

Answer incoming calls, dispatching, alarm monitoring, perform customer service

Computer Skills

Typing Speed: 35 Words Per Minute

• Accounting Software (Peachtree, Quickbooks, etc)

• Apple or Macintosh Computers

• Database Software (Oracle, Access, etc)

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• Desktop Publishing Software (InDesign, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Networking or Lan Software (Cisco, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Utility Software (Virus, File Compression, etc)

• Word Processing Software (Word, WordPerfect, etc)

Additional Computer

Skills: Excell

Language Skills

English - Excellent ( Read Write Speak )

Additional Skills

micro soft office, general office - data entry- dispatching computer programs - worked with home warranty companies

scheduling appointments

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