Customer Service Representative
Resume:
Nikia Gilmore
**** ******* **. ******, ** *****
********.**@*****.***
Professional Experience Driver Helper, U.P.S. Denver, CO November 2014 to December 2014
Delivered packages to business/residential areas
Specialty Interviewer, P.S.A. Interviewing
Denver, CO July 2010 to July 2014
Inbound and outbound calls
Primary Care Provider, I.R.N. Home Care
Denver, CO April 2004 to December 2009
Functioned in a Microsoft environment
Aided in taking care of the elderly, mentally challenged and the disabled
Cashier, Red Carpet Auto Spa
Denver, CO June 2002 to April 2004
Operated cash drawer
Kept accurate account of all transactions and end-of-day balances
Insured that customers were pleased with the services and offered remedies when they were not
Physical Scientist, Dept. of Health Denver Colo.
Denver, CO November 2001 to June 2002
Maintained a large number of client documents, utilized a database
Disposed of waste materials
Performed water sample testing for E-coli virus
Cashier, Comp. U.S.A.
Denver, CO October 2000 to November 2001
Insured the beginning and ending balance of cash drawer
Handled all monetary transactions which included cash, check and charge
Provided information to customers about products sold and store locations
Janitor, Arapahoe Parks
Arapahoe, CO February 1997 to October 2000
Aided in cleaning the recreation center. Cleaned and sanitized restrooms. Swept, mopped and waxed floors
Customer Service Representative, M.C.I.
Denver, CO August 1997 to February 1999
Courtesy Clerk, King Soopers
Denver, CO July 1996 to August 1997
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