Viet Ngo
***** ***** ***** *****, *******, VA ***30
T: 571-***-****
E: *****@*****.***
VN
Objective
A business savvy IT professional who is passionate about creating value for the company seeks a position in network engineering. Pursues opportunities in research, analytics, and network management in a small-, medium-, or large-size companies. Aims to achieve by proposing differentiatedsolutions considering technical factors, business implications, and the company’s strategic objectives.
Executive Summary
Strong knowledge of the fundamental concepts, practices, and procedures in analyzing, evaluating, configuring engineering communication equipment and networks. Solid experience in database management; possess a B.S. degree in Management Information System; and fully certified in Network Associate Routing & Switching (CCNA). Currently employed as a Real Estate Appraisal Specialist.
Experience
Experience
NAIMES Technical Support
Electronic Data Systems (EDS), Herndon VA (Feb 2008 – May2010)
Highlighted Accomplishments
Analyzed, designed, installed, configured, maintained, and repaired network infrastructure and application components. Successfully and fully implemented database model in a relational database management.
Maintained a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, and SPAM). Maintained a thorough understanding of LAN.
Monitored database performance; archived and backed-up data; and ensured the security and confidentiality of information stored in database.
Effectively planned and coordinated security measures; from successful design and implementation of systems security.
Created business applications in event-driven programming language including the development of user interfaces and controls. Wrote and debugged code, and created interactive menu.
Planned and coordinated work flows resulting to the successful installation and upgrade of hardware/software for wired and wireless computer networks.
Responded to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance. Maintained multi-site network operations and software applications, operating systems, and provided regular maintenance.
Troubleshoot malfunctions of network hardware and software applications, telephones, and security systems to resolve operations issues and restore services.
Resolved computer problems and identified state of the art technology to meet the individual needs of the company. Tracked company’s information flow and designed an information system that allowed managers to have fast and easy access to information.
Real Estate Appraisal Specialist
Khank Nguyen & Associates, Annandale VA (June 2010-Present)
Highlighted Accomplishments
Supervise the work of a group of real estate appraisers responsible for providing appraisal and valuation of real estate properties within areas of jurisdiction.
Manage appraisal assignments among a pool of available appraisers to ensure schedule of appraisal appointments are met. Track progress of assignments against schedule and find ways to address delays. Review and approve invoices for contracted appraisal and related work.
Research housing market data using MRIS, homesdatabase.com, and other housing data source. Analyze area’s housing trends for reporting and marketing purposes.
Provide appraisal and property valuation expertise to private lenders, and lending institutions. Clinically review appraisal products and ensure compliance with federal and state laws.
Review appraisals including inspection reports of properties, verification of data, and written approval of appraisal methodology.
Ensure successful resolution of disagreements between appraisers and property owners.
Explain appraisal practices and federal requirements to legal counsels, lenders, and property owners.
Coordinate information necessary to complete appraisals, including environmental assessments, and architectural studies.
Utilize technologically advanced tools for metric of appraisal methodology: utilizing Pocket TOTAL and Pocket Apex Software.
Real Estate Appraisal Specialist
Richard Phung& Associates, Falls Church VA (October 2001-January 2008)
Successfully managed all aspects of processing real estate valuation coordinating the delivery of appraisal reports to clients and customers.
Education
&Technical Skills
May 2000: B.S. in Management Information System, George Mason University
June 1997: A.S. In Science, Northern Virginia Community College
Programming Language: Basic and C Programming
Tools: MS Suite Word, Excel, PowerPoint, Outlook
Protocols: TCP/IP, OSPF, BGP, NAT, DHCP, PPP, DNS, SMTP, FTP, TFTP, POP, SNMP, SSL, SSH
Certifications&Accreditations
Cisco Certified Network Associate Routing & Switching (CCNA). Certification Date: February 11, 2014-February 11, 2017. Cisco ID No. CSCO1250047